Cannot uninstall Symantec Backup Exec 12.5

[Millerb1]

I'm trying to unistall an older version of Backup Exec so I can install a newer version, but I'm not having any luck. The errors I get are either timeouts or 'MISSING_NULL' error. Is there any alternate way to do this?

[pkh]

Use the procedure in this document to manually uninstall BE.

http://www.symantec.com/docs/TECH50720

[Millerb1]

This URL is broken.

[VJware]

This article has been made internal so would recommend you to log a formal support case for assistance with a manual uninstall.