Change Account settings for Backup Exec 11d backup policy

[CNeale]

I am using Backup Exec 11d on a Windows 2003 server.  I have changed the password for my administrator account and the backups failed over the weekend.  I logged into Symantec, it prompted me to change the password, and I did so.  Now I have created a separate user for just backups and need to change that UserName and Password to the new Backup Administrator but cannot seem to figure out how.

[macky]

Go to Services applet and edit each Backup Exec service. You need to update the user account and password each BE service uses.

[Sush--- · Accepted solution]

First you will have to change the Service account to the new account that is created. Please follow this technote to change the Backup Exec Service Account

http://www.symantec.com/docs/HOWTO22514 : Changing service account information

Then you will have to edit Backup Exec System Logon Account. You can refer to the following technote about changing the System Logon accout which will be used for your backups.

http://www.symantec.com/docs/HOWTO22454 : Editing a Backup Exec logon account

http://www.symantec.com/docs/TECH31415 : How to edit a Backup Exec logon account.

http://www.symantec.com/docs/TECH36418 : How to create a System Logon Account in Backup Exec for Windows Servers

you may also be interested in watching this video about how to create new account in Backup Exec. The link for this video can be found in the technote " http://www.symantec.com/docs/TECH57541 "

In case is you face any issue during editing or creating Backup Exec account then you may refer to the technote " http://www.symantec.com/docs/TECH130313 : Unable to Delete the Backup Exec System Logon Account because other users are logged on or have it has their default account. " 

Thanks,

-Sush...