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Changed Server Passwords

athpam
Level 3
3 REPLIES 3

RahulG
Level 6
Employee
???

athpam
Level 3
Sorry about the missing info.  I had to change the server passwords because we terminated the IT Director.  Now Backup Exec 11d will not work.  I log into Backup Exec and pick my backup job and the following message pops up:
"Your default logon account could not be authenticated.
The username or password may be incorrect.
Click OK to edit your default logon account".

I click on OK.  It opens the edit logon credentials box. 
The Username is administrator
I click on change password and enter the new password in the appropriate boxes and click ok.
The "this is a restricted logon account and this is my default logon account" are checked (although it doesn't matter if the restricted is checked or not).  I click on OK. 

The same message pops up again.  I cannot get beyond that. 

Please help!


RahulG
Level 6
Employee
 Login to the system as the administror account  which the not able to authenticate and update the credentails for that account in backup exec .