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Continuous Protection Server Serial Number Problem

vajk_gubas
Level 2
Hello,

last week we bought a Backup Exec ver. 10d licence with CPS (countinuous protection server) software and licence. The licence nr. came with the rest of the prducts but the installation is a diffrenet cd. When I try to install CPS and I come to the enter serial number wizard window, I get serial number not valid.
the serial number look something like
xx-xxxx-xxxx-xxxxxx

Am I missing something ???

Regards
1 REPLY 1

Renuka_-
Level 6
Employee
Hello,
Please contact our sales team or the email support to have the serial numbers verified.
Also please check in the admin guide for becps if you have the correct systems requirements for installation:
http://support.veritas.com/docs/279483
NOTE : If we do not receive your reply within two business days, this post would be marked assumed answeredand would be moved toanswered questions pool.