The backup job fails with the following error in the log:
WARNING: "\\servername\Microsoft Exchange Mailboxes\User Name Top of Information StoreCalendar�〰〰〰〰㘷㜳昰㍤㌶搶㘹㈴㉢つ搹㡥㥣晤㌴ㄷ㜰〰㑣㔳㌱㐴㔴㡦捣昴慢搸㤸㘴㔷戸㘴愴〰〰〰〰戳〰〰〰㐱敥㌹晦戹敦ㅣ㤴晢捥㘴㐶㔳慥㑦搰〰〰㠰摢攵㈶〰〰Invitation: ............................................................ (Sep 6 10:30 AM CDT in CC613)" is a corrupt file.
This file cannot verify.
Database or database element is corrupt
WARNING: "\\servername\Microsoft Exchange Mailboxes\User Name Top of Information StoreDeleted Items�〰〰〰〰㘷㜳昰㍤㌶搶㘹㈴㉢つ搹㡥㥣晤㌴ㄷ㜰〰㑣㔳㌱㐴㔴㡦捣昴慢搸㤸㘴㔷戸㘴愴〰〰〰〰敤攸〰〰㑣㔳㌱㐴㔴㡦捣昴慢搸㤸㘴㔷戸㘴愴〰〰〰㔹ㄵ㌴〰〰Canceled: Invitation: ....................................... (Sep 7 10:30 AM CDT in CC613)" is a corrupt file.
This file cannot verify.
Database or database element is corrupt
This user has a blackberry handheld phone from which he can work with contacts, messages, and calendar in real time against the exchange server.
The only corrupt items are calendar items sent from a lotus notes user.
There are about 10 other blackberry users in the organization, but only this user has the problem. Is there a problem with the Backup Exec engine reading Lotus Notes calendar / meeting request format when sent into an exchange server?
I have verified the exchange folders are excluded from symantec antivirus corporate edition realtime scanning. It is the latest version, which does this automatically. (10.1) It does not install the e-mail scanning component on an exchange server.
The server is running Small Business Server 2003, with all updates and patches.
For now, I have enabled the registry setting to label the backup job as successful even with corrupt exchange items, but this is a short term fix.
This happens every time this user gets calendar items from the lotus notes organization. Once we delete the "corrupt" items, the backup is fine until one of these comes in again.