Devices go offline after changing Synology

[Bastiaan]

Hello,

I am having troubles with my server. its a 2003 small business server and it runs backup exec 2010 version 13.

The situation is down below explained.

2 NAS devices.

we switch them every week so this week device 1 backups and next week device 2.

Everytime we switch them Backup exec says they are both offline and i have to  put them online manualy.

How do i fix this?

[Munir2Fast]

Hi,

Make sure you have configured the NAS device as removable devices & the drive letter should remain same.

Please refer to the below link for more information on the same :

http://www.symantec.com/docs/TECH10846

Check if you properly configured the device :

http://www.symantec.com/docs/TECH23694

[Bastiaan]

Hello Munir,

Thank you for your reply. Only i dont see why i have to set a drive letter and put it to removable devices since i got the same setup as my other servers.

2 Nas devices.

4 backup to disk folders.

switch them every week. Only this server gives problems.

[teiva-boy]

This has been like this in BackupExec for a long time.

The above suggestion to make them removable drives wont work.  Log off the server and your drive letters are gone!  

Best bet is to create a batch file that will call becmd.exe and the appropriate switches to bring the B2D's back online, or recycle the BE services, or continue what you have been doing.  

In BE2010 R2, there was an enhancement to removable drives, but I believe it only applies to USB drives and the like, and not UNC paths.

[Ken_Putnam]

Munir

R-B2D is designed for devices where the hardware stays connected, but the platter changes, like Jazz drives

External USB/Firewire/eSATA should be defined as standard B2D devices

[Bastiaan]

teiva-boy,

Thank you for your answer. I think indeed making a batch file is the solution for me.

Only i have a few problems i come accros during the making of the batch file. I only got a script to work to restart all services..... only i want to have a batch file that puts the b2d folders back online.

Is there anyone who knows how to make this script?

[pkh]

Read up on BEMCMD which is the BE Commandline Applet.  There is a manual in the BE installation directory.

[Bastiaan · Accepted solution]

i decided to make a batch file like this.

net stop BackupExecJobEngine
net stop BackupExecAgentBrowser
net stop BackupExecRPCService
net stop BackupExecDeviceMediaService

net start BackupExecDeviceMediaService
net start BackupExecRPCService
net start BackupExecAgentBrowser
net start BackupExecJobEngine

it fixed my problems.