11-19-2012 09:18 AM
HI.
I am receiving the error BU to disc job fails w/error - refer to V-79-57344-33037... but I do not have any of the suggested information (Event id 33808/B2D created) listed.
I am backing up to an internal tape drive.
I am also getting the cannot update .dr but maybe that's not related?
Thanks for any help!!
11-19-2012 03:16 PM
Are you backing up to disk or tape? you mentioned both.
11-19-2012 05:08 PM
Hi Larry
To tape. The msg i looked up talked about B2D.... i have no B2D setup.
Thanks.
11-19-2012 05:34 PM
Hi
I would first ensure Backup Exec is fully patched up with all update using live update & then will ensure tape drivers for symantec are upto date too
Also do a good power cycle but powering off the server & tape unit & then powering on the tape unit first and waiting for it to intialize and then powering on the server
You can check the windows event viewer for the event id :-5,7,9,11,15.on Media server
See if your basic operation like inventory or erase are working fine.
Thanks
11-19-2012 05:56 PM
When a backup is not successful, the .dr file is not created because there is no point in creating it, the backup may or may not get you back your system.
You should post the entire error message or attach the job log in HTML format.
11-20-2012 08:16 AM
Hi phk
This is the Job Completion Status:
Job ended: Monday, November 19, 2012 at 2:35:25 PM
Completed status: Failed
Final error: 0xe000fe0d - A device-specific error occurred.
Final error category: Resource Errors
For additional information regarding this error refer to link V-79-57344-65037
This is the Exceptions:
Click an exception below to locate it in the job log
Backup- Shadow?Copy?Components The .DR file that is required for Intelligent Disaster Recovery is not updated.
Backup- System?State The .DR file that is required for Intelligent Disaster Recovery is not updated.
11-20-2012 08:18 AM
Hi
THe tape drive is internal so it powers up when the server does. I am able to do inventory. have not done an erase. Will try after my backup finishes this afternoon.
11-20-2012 06:56 PM
You have a device error which means that your tape drive is not functioning correctly. You whould run the manufacturer's diagnostic utility against the tape drive to check it out. Make sure that you select the write test and that all the BE services are stopped beforehand.
11-28-2012 05:23 PM
HI PKH.
I cant find any mfg diags for this Dell PV unit. is there any diag's w/in BE itself i can run? I did a test backup of 1 directory on the c drive and i do not get any errors at all.
THANKS
11-28-2012 06:28 PM
No. Normally diagnostic utilities are from the device manufacturer.