Error 1606 when trying to install 10.0.5484 Hotfix 8

[Martha_Guerrero]

I get the error message "Error 1606. Could not access network location \\bak-cjj-server\WINNT\INSTALL\VxPush" when try to install 10.0.5484 Hotfix on Windows 2003 server. What's causing the error and how do I fix it?

[steve_burkett]

Does the user you are running the Installer prog as have rights to that directory? Can you stick that path in a Windows Explorer and get it to list the directory contents?

[Renuka_-]

Hello,

Please copy the installation files to the disk and then run setup.

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[Martha_Guerrero]

What installation files? The hotfix file is on the local disk. The MS installer files were on a different server (bak-cjj-server) that is no longer available.

[padmaja_rajopad]

Hi,

Please try to install the hotfix from the command prompt with the help of the following document:

"How to install a Backup Exec Hotfix or Service Pack without user intervention. (Silent Installation)"

http://support.veritas.com/docs/274398
Hope it helps.


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[Martha_Guerrero]

I followed the instructions in Doc 274398. Afterwards I checked the Installed Updates in Backup Exec and it still had None. I checked the bkupinst.log and the last entries were:
05-18-2005,09:09:06 : Executing CheckPatchDependencies.
05-18-2005,09:09:06 : Executing GetProductGuid.
05-18-2005,09:09:06 : Executing GetDependentPatches.
05-18-2005,09:09:06 : Executing CheckForDependencies.
05-18-2005,09:09:06 : All dependencies have been met for this patch.
05-18-2005,09:09:06 : Executing GetProductGuid.
05-18-2005,09:09:06 : Checking to see if the user has administrator privileges.
05-18-2005,09:09:06 : Checking to see if the Backup Exec UI is running.
05-18-2005,09:09:06 : Executing BE_SetCAData.
05-18-2005,09:09:06 : Executing BEMain_PrepBEMain. Preparing BE Media Server components.
05-18-2005,09:09:06 : Executing CopySAPR3MediaToAgentsDir
05-18-2005,09:09:06 : Executing MakeBEDBBakFile.
05-18-2005,09:09:06 : Executing SetRegKeys.
05-18-2005,09:09:06 : Executing RAMain_PrepRAMain. Preparing Remote Administrator Console components.
05-18-2005,09:09:06 : Executing CopyRAWS32Media
05-18-2005,09:09:06 : Executing CopyRAWS64Media
05-18-2005,09:09:06 : Executing SetRAMainRegKeys.
05-18-2005,09:09:06 : Executing RASideBySideCheck
05-18-2005,09:09:06 : Executing RAMain EnumkeyUpdate.
05-18-2005,09:09:06 : Executing RAMain EnumkeyUpdate.
05-18-2005,09:09:06 : Executing RAMain_PrepDLOClient. Preparing DLO Console components.
05-18-2005,09:09:06 : Executing CopyDLOAgentMedia
05-18-2005,09:09:06 : Executing BEMain_PrepDLO.
05-18-2005,09:09:06 : Executing CopyVC71Files
05-18-2005,09:09:08 : Executing AutoLdr_PrepAutoLdr. Preparing Auto Loader components.
05-18-2005,09:09:08 : Executing NetCHGR_AddToServiceGroup.
05-18-2005,09:09:08 : Executing VSD_InstallVSDTable.
05-18-2005,09:09:10 : Executing CHGR_CopySCSIDriver.
05-18-2005,09:09:10 : Executing CHGR_CopyOEMSetup.
05-18-2005,09:09:10 : Executing CHGR_SaveInstallInfo.
05-18-2005,09:09:10 : Executing IsSBS()
05-18-2005,09:09:10 : Not a Small Business Server.
05-18-2005,09:09:32 : Executing SetMSMInstallDir
05-18-2005,09:09:32 : Executing SetBewsaTargetProperty.
05-18-2005,09:09:32 : BEWSATARGET.52386FC2_5A96_4505_896E_E5A5D41757DC

[Ajit_Kulkarni]

Hello,

I would like to know if you received the same error while performing silent installation of Hotfix 8 ?

If not, then please refer to the download link and check the file versions of the dlls mentiond in the table. This will confirm if the hotfix has been succesfully applied or not.

10.0.5484 Hotfix 8 - Desktop and Laptop Option (DLO) (Multiple Issues)
http://support.veritas.com/docs/274927

Regards


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[Martha_Guerrero]

I attempted to do a silent installation per support doc 274398. When it didn't appear that anything happened I reran the install without the /qn so I could see what was happening. The install failed with the message "Install Wizard ERROR! The wizard was interrupted before VERITAS Backup Exec for Windows Servers could be completely installed..."

[Jim_Bollinger]

I received this error after downloading a hotfix file to disk and then executing it. I got around it by telling it to run the file directly from Veritas Update ("run" instead of "save").

[Martha_Guerrero]

Thanks. I tried installing the hotfix like you said but received the same error. This is getting ridiculous.

[Renuka_-]

Hello,

This issue seems to also occur at times due to insufficient rights. So please check if you are logged in as a domain admin or equivalent account.

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[Martha_Guerrero]

I am a Domain Admin and I was logged in to the network with my userid when I attempted to install the Hotfix.

[Amruta_Purandar]

Hello,

Ensure that the SYSTEM and the Backup Exec Service Account (BESA) have Full control on the source and the target directory.

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