Error popup message on selection list

[Warney316]

 I have installed Backup Exec 12 on to our server - which has Windows Server 2003 with SP2 - however when i try to select and backup all items except for Shadow Copy Components on a couple of servers i get the following message

"An error was encountered while attempting to browse the contents of System State.  A failure occured accessing the Volume Snapshot Service interface."

I am having problems with 2 servers both have the following software installed Windows Server 2003 - standard edition

Can any help?

Thanks in advance

Warney

[Warney316 · Accepted solution]

I have installed SP2 onto both servers and the problems seems to be fixed