09-29-2005 04:54 PM
09-30-2005 07:43 AM
10-06-2005 12:29 AM
08-11-2009 04:46 AM
Hi,
I am looking for help. I think I have encountered the similar problem as the previous discussion in this forum,
https://www-secure.symantec.com/connect/forums/error-trying-reinstall-be-100
I think that I stuffed up the un-installation of Backup Exec 12.5. When I was trying to uninstall the product and I was unable to do so, so that I went registry deleted all the related Symantec entry, deleted all the files from systems, and also uninstalled BACKUPEXEC SQL instance from SQL server 2005. Now I am trying to reinstall the Backup Exec 12.5, I am getting the following error: "Internal Error 2755. 1610, D:\WINNT\INSTALL\BE\Symantec Backup Exec for Windows Servers.msi". If I choose to run the msi file directly, I will get the following message: "The configuration data for this product is corrupt. Contact your support personnel"
I have downloaded and installed the latest Micorsoft Installed Package. The other thing when I was trying to re-install the software, the system can still remember the license key of backup exec.
Thanks in advance for your help.
Rupert