06-06-2011 07:39 AM
Hello,
İ'm using backupexec 2010 r2 on windows 2008 r2 x64.
Already i was using deduplication folder and my backup was working..
BUT, i removed deduplication folder on backupexec and removed all backup files and dedup folder on c:\ partition throught low disk space.
after removing i create new folder on c:\ partition and i wanted to create deduplication folder on backupexec but i got an error like this ;
"An error occurred while creating the dedupilcation storage folder"
i looked the log files on C:\DeduplicationFolder\log\pdde-config.log ;
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Mon 06/06/2011 15:26:27.92 Certificates generated and copied. OpenSSL step is done.
Mon 06/06/2011 15:26:27.92 Creating random seed...
Mon 06/06/2011 15:26:27.93 Creating random seed...Done!
Mon 06/06/2011 15:26:27.93 Configuring pdregistry.cfg...
The operation completed successfully.
Mon 06/06/2011 15:26:28.03 pdregistry.cfg configuration completed.
Mon 06/06/2011 15:26:28.03 executing "C:\Program Files\Symantec\Backup Exec\spad.exe" --initdb...
Error: 25002: Could not find C:\DeduplicationFolder\etc\pdregistry.cfg or C:\DeduplicationFolder\etc\contentrouter.cfg (no such object)
Error: 26016: Symantec PureDisk Storage Pool Authority: Initialize failure.
Mon 06/06/2011 15:26:28.40 ERR: "C:\Program Files\Symantec\Backup Exec\spad.exe" --initdb failed: 1
Mon 06/06/2011 15:26:28.40 Stopping services...
Mon 06/06/2011 15:26:28.40 Stopping postgresql-8.3 service...
The service is starting or stopping. Please try again later.
Mon 06/06/2011 15:26:28.43 Stopping spad service...
The Backup Exec Deduplication Manager service is not started.
More help is available by typing NET HELPMSG 3521.
Mon 06/06/2011 15:26:28.58 Stopping spoold service...
The Backup Exec Deduplication Engine service is not started.
More help is available by typing NET HELPMSG 3521.
Mon 06/06/2011 15:26:28.60 An error has occured while attempting to configure. Aborting...
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i looked on etc file but i could not find pdregistry.cfg and contentrouter.cfg. what is this ? how to recreate again deduplication folder.
i read all symantec article about this issue but i could not solve...
Solved! Go to Solution.
06-07-2011 04:24 AM
hi,
i disconnected from backup user and i login local administrator. after i try to create deduplication folder.. it's succesfully !
check if the backup user member of local administrator. still you could not create dedup folder, login local admin and try again.
Byes ;)
06-07-2011 04:24 AM
hi,
i disconnected from backup user and i login local administrator. after i try to create deduplication folder.. it's succesfully !
check if the backup user member of local administrator. still you could not create dedup folder, login local admin and try again.
Byes ;)