β08-31-2008 03:05 PM
It appears that I have messed up in purchasing the firewire version of the 1x10 VXA-2 autoloader, as opposed to the SCSI version. After scanning the HCL for BEWS v12, I mistakenly assumed that this device was supported; but now that I've spent the afternoon trying to get the thing to work, I admit the error of my ways.
My question is, "Is there any chance of support soon, or shall I just send this back to get the SCSI version?"
I note that I've seen similar requests in this forum dating back a few years, so my bet is that I shouldn't hold my breath.
But, thanks anyway for a response...