Hi All,
We've been having the same problems as everyone else with Exchange 07 backup using Build 7170.
Is this the final solution for everyone else that had problems too?:
Conditions:
1. Run latest Windows 2003 SP2, run latest 7170 AND 7170 Remote Agent on Exchange Server, with all available updates via LiveUpdate.
2. All latest Exchange 2007 Rollups (Rollup 4?)
Solution: Backup the server and Exchange Information stores seperately? One Job to do whole server minus the store. And one job just to do the store? When backing up server, use AOFO. When backing up exchange, don't use AOFO (I know its still used though) and Use GRT exchange option. Also backup to tape, because you cannot backup using GRT to disk, as there is a bug that slows it wayyyy down to an unacceptable speed.
If you try to backup both of them togeather you get one of the following:
1. Hangs at "Updating Catalogs"
2. Error querying writer stats
3. Most of the VSS writers break after 1 successful backup and server MUST be restarted to clear the condition.
Sounds familiar? So is my solution above how everyone else is doing it? We're at wits end. Symantec support points at microsoft ("They have a patch for you. I'm 100% confident"). And then Microsoft points back at symantec.
Just hoping this is the "magical" answer?