Failing Information Store Backup

[Darin_Pauls]

When trying to backup the Exchange Information store I get the folling failure:


Job Completion Status
Job ended: Wednesday, August 16, 2006 at 1:58:46 PM
Completed status: Failed
Final error: 0xe00084af - The directory or file was not found, or could not be accessed.
Final error category: Job Errors

For additional information regarding this error refer to link V-79-57344-33967


Errors
Click an error below to locate it in the job log
Backup- \\\Microsoft Exchange Public Folders AOFO: Initialization failure on: "Microsoft Information Store". Advanced Open File Option used: Microsoft Volume Shadow Copy Service (VSS).
Snapshot provider error (0xE00084AF): The directory or file was not found, or could not be accessed.
Check the Windows Event Viewer for details.

Event Type:Error
Event Source:Backup Exec
Event Category:None
Event ID:34113
Date:8/16/2006
Time:1:50:41 PM
User:N/A
Computer:
Description:
Backup Exec Alert: Job Failed
(Server: "

For more information, click the following link:
http://eventlookup.veritas.com/eventlookup/EventLookup.jhtml

-----

I have tried different configurations to no avail. Anyone have any ideas where to go with this?

Thanks,

DP

[tejashree_Bhate]

Hello,

It seems that you are using AOFO to backup Exchange .It is recommended not to use AOFO to backup Exchange. Please deselect this option during backups and let us know if this works.


Thanks

[Darin_Pauls]

Should Exchange be handled on a different backup job from the rest of the server? This is a Small Business Server 2003 SP1 server that we are trying to backup everything in one job (Exchange, System State, Sharepoint, SQL etc.)

[Amruta_Bhide]

Hello Darin,

It is recommended to have seperate Job for Exchnage Resources. This can include the IS, the Mailbox store and the Public folder store.

Hope that helps
Thanks
Regards