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HP StorageWorks 1/8 G2 Ultrium 920 and Backup Exec 11d

computerbug
Level 2

Hi..

I have HP StorageWorks 1/8 G2 Ultrium 920 that i need to work with BE 11d, is there any driver / addtional program that i must install to make both work together ?

thank you

1 ACCEPTED SOLUTION

Accepted Solutions

Kiran_Bandi
Level 6
Partner Accredited

DDI is available here: http://www.symantec.com/docs/TECH52027

Do you have any problems in recognising the drives?

If yes, make sure that windows is able to recognize the drives and medium changer device. Also Removable storage service is stopped and disabled.

Try running the device configuration wizard from BE and see if BE detects the tape drive automatically...

Regards...

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3 REPLIES 3

Kiran_Bandi
Level 6
Partner Accredited

DDI is available here: http://www.symantec.com/docs/TECH52027

Do you have any problems in recognising the drives?

If yes, make sure that windows is able to recognize the drives and medium changer device. Also Removable storage service is stopped and disabled.

Try running the device configuration wizard from BE and see if BE detects the tape drive automatically...

Regards...

computerbug
Level 2

Thank You Kiran Bandi, i have succedd instal the roboting driver..

Kiran_Bandi
Level 6
Partner Accredited

Good to know this.. Cheers mate