09-25-2012 07:50 AM
I am having the problems removing a disconnected disk from backup exec 2012
I have a disk that I want to remove, there are no jobs associated with it that I can find but I get the error
Solved! Go to Solution.
11-30-2012 04:19 AM
I have managed to get this fixed at last
I took a backup of my backupexec database just in case and opened up sql management studio.
After a bit of searching around I found the dbo.device table contained the devices that I wanted to delete.
I know this is probably not the best way to fix this issue but it appears to have worked, if not I can always roll back with my database backup.
09-25-2012 08:00 AM
1. If there are jobs associated/targated to that storage then you must first retarget the jobs to another target and then try to remove. Go to the Devices tab and then see if you find any jobs for that device, like inventory ora 1 time job that has finished maybe.
2. If still getting the error, then try to restart the BE services and then attempt to remove storage.
09-25-2012 08:12 AM
I have rebooted and restarted the services and still can't delete this disk.
Is there a command that I can run to tell me which job it is that is pointing to this disk as the GUI is not displaying any jobs that are using this disk
09-25-2012 09:01 AM
Check for Ghost devices by opening a command prompt and typing set devmgr_show_nonpresent_devices=1 then enter
Type start devmgmt.msc note: for Windows 2008 right click and run as administrator
In Device Manager, in the view menu , click show hidden devices then check your system volumes for any ghosted disk storage devices.
to remove: click unistall
In the Backup Exec GUI restart the Backup Exec services
09-25-2012 06:27 PM
Are you trying to remove the disk using the GUI or are you using BEMCLI? If it is the latter, try using the GUI to remove the disk.
09-26-2012 02:31 AM
Still not having much luck with this, I have tried using the GUI and BEMCLI both give the same error.
I have tried the procedure above for Ghost devices and have uninstalled the drives but I get the same error when I try andd remove them from backup exec
Is there a way to list the jobs it thinks still exist which are stopping this drive from being removed?
09-26-2012 02:22 PM
Have you installed all of the Live Updates recently?
09-27-2012 12:16 AM
Live Update is up to date, I have the following installed
Service pack 1
Hotfix 189571
Hotfix 180964
Hotfix 194470
11-30-2012 04:19 AM
I have managed to get this fixed at last
I took a backup of my backupexec database just in case and opened up sql management studio.
After a bit of searching around I found the dbo.device table contained the devices that I wanted to delete.
I know this is probably not the best way to fix this issue but it appears to have worked, if not I can always roll back with my database backup.