I/O Error 45d

[UnknownScout]

Something broke over the weekend or Monday when I was on Holdiay, and now I haven't had a backup run all week. I get this message, 45d - The Request could not be performed because of an I/O device error. The only thing that happens is the job pre-caches for about 5 hours, then errors out. I have a Dell Powervault110T

I've looked at
http://seer.support.veritas.com/docs/191694.htm
and dont' think using the mfg. driver will help because when i originally installed BE, they didn't like the Dell drivers, so I went with the Veritas ones. There havent' been any network changes, and I'm not sure where to look next.

Thanks,
Paul

[Asma_Tamboli]

Hello,


* Check out for Event IDs 5s, 7s, 9s, 11s, and 15s that may occur on system startup, or during backup.

* Please refer to the following documents:



http://support.veritas.com/docs/255501



http://support.veritas.com/docs/191158

* Ensure that the SCSI drivers and the firmware is updated.

Hope it helps.

NOTE : If we do not receive your reply within two business days, this post would be marked "assumed answered" and would be moved to "answered questions" pool.



Additional Information :
For information on the recent VERITAS Backup Exec security vulnerabilities, including links to the downloads for the necessary hotfixes, please refer to the following document:
Patch summary for Security Advisories VX05-001, VX05-002, VX05-003, VX05-005, VX05-006, VX05-007

http://seer.support.veritas.com/docs/277429.htm

[UnknownScout]

Well here's what we know so far. The tape drive is broken, so Dell is sending out a new drive, and I should have it today, so we will see after it gets installed whether the drive was the problem. I will update soon.

Paul

[tejashree_Bhate]

Hello,

Please update on this issue.

Additional Information :
For information on the recent VERITAS Backup Exec security vulnerabilities, including links to the downloads for the necessary hotfixes, please refer to the following document:
Patch summary for Security Advisories VX05-001, VX05-002, VX05-003, VX05-005, VX05-006, VX05-007

http://seer.support.veritas.com/docs/277429.htm

Thanks.

[UnknownScout]

Yes, it was a bad tape drive, problem solved

[Sharvari_Deshmu]

Hello,


Thanks for the update this thread will be archived.

Additional Information :
For information on the recent VERITAS Backup Exec security vulnerabilities, including links to the downloads for the necessary hotfixes, please refer to the following document:
Patch summary for Security Advisories VX05-001, VX05-002, VX05-003, VX05-005, VX05-006, VX05-007

http://seer.support.veritas.com/docs/277429.htm


NOTE : If we do not receive your reply within two business days, this post would be marked "assumed answered" and would be moved to "answered questions" pool.


Thanks,