Hi there,
Thanks for the reply.
I noticed the updated HCL document updated for BES v12 listed my tape drive as a new tape drive, which means it is now supported with the new release version.
However, I uninstalled my BES, reload my tape driver to IBM OEM Driver and then tried to reinstall the BES v12. During the environmental check, it still mentioned that my tape is still not supported.
I tried to search for latest Symantec driver release for BES v12 but there's none. Please advice on what should I do as it is still not supported eventhough the HCL mentioned that it is. I am facing issue of the tape device setting which is impacting the tape drive read/write performance.
Please help.
Regards,
Alvin