Job always queued. Inventory Fails. Alternates between In Use and Ready constantly.

[BinaryPirate]

Hello all,

I have an HP 1x8 G2 Autoloader Library SAS controlled by Backup Exec 2010R3 on Server 2008R2.

Im running a GFS policy, but unfortunately it will stay in queue indefinatley.

Restarting the server starts an inventory job (dont know why this is, please explain) with a status of running, then eventually goes to ready; no media server available.

When selecting the device under the devices tab, status is flashing Ready/In Use. Reserved by is also flashing, which shows the BE server name.

Completed status: Failed

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Job Information
Server name : SGBR-BUS01 Job name : Inventory Device 00004 Job log : C:\Program Files\Symantec\Backup Exec\Data\BEX_SGBR-BUS01_00089.xml Device name : HP 0002

Utility Job Information

Job Completion Status
Job started : Wednesday, April 24, 2013 9:59:12 AM Job ended : Thursday, April 25, 2013 4:28:41 PM Final error: 0x800706be - The remote procedure call failed. Final error category: Other Errors Completed status: Failed

Job Completion Status
Job started : Wednesday, April 24, 2013 9:59:12 AM Job ended : Thursday, April 25, 2013 4:28:41 PM Final error: 0xe0008821 - Job was recovered as a result of Backup Exec RPC service starting. No user action is required. Final error category: Job Errors Completed status: Failed

[Sush---]

Hello there,

    AS this Forum post is going too long it would be difficult to troubleshoot another issue in this.

I would suggest that you mark the Solution for this Forum post (mark the one which has helped you the most) and then open a new post for the new issue.

Thanks,

-Sush...

[BinaryPirate]

Sounds like a plan. However, considering how horrible this software is, I will link to this thread as who in the world knows if they my be related.

[Sush---]

Right click on the Remote server name in the Backup selection list and then click "Enable Trust"

Thanks,

-Sush...

[BinaryPirate]

This immediately leads to another error. Im no longer surprised.

Its defaulting to the wrong username, even though it was properly deployed when I deployed the remote agents.

IE, defaulting to Domain1\Backupuser instead of Domain2\Backupuser.

Can I just go though each server, select the proper account, and assume all is well?