On a machine running WinXP Pro sp3, LiveState Recovery Desktop 3.03 had been running just fine. Now when it tries to run the scheduled backup it hangs at 5% and never finishes. No errors are put in the log or events history. I tried uninstalling all Symantec products (it also has Symantec Anti-virus) and re-installing. I even ran a registry cleaner to try and get rid of any old Symantec entries. It will re-install just fine, however it still hangs at 5% when creating the system image. We use LiveState Recovery 3.03 on 2 other machines and they are working just fine. Does anyone know how to correct this issue or what could be the cause???