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Locate missing hotfix - BE 11d

jonoblades12
Level 2

I am using Backup Exec 11d and am experisencing the problems outlined in http://support.veritas.com/docs/287227, however I cannot find the hotfix that is mentioned in the article.
Is there any way of downloading and installing this hotfix?
Regards
Jonathan Blades

4 REPLIES 4

RahulG
Level 6
Employee
You can run the Live update and install the hotfixes available and once you have done that you need to make sure you install the remote agent again so the hotfix is also applied on the remote servers as well .

RahulG
Level 6
Employee
Also after applying update you need to preform the backup again and then attempt to restore

jonoblades12
Level 2
Thanks, I'll give it a go!

Ken_Putnam
Level 6

if for whatever reason Live Update doesn't work

Go the product main support page at http://www.symantec.com/business/support/overview.jsp?pid=15047

Under "Common topics" select downloads

filter for version and patches

unless the HF you are looking for came out after the last Service Pack (service packs include all previous service) , grab that, other wise grab the HF itself