My License Key doesnt work !?

[Hampus]

Hi. I recently was forced to reinstall our server. Now when I am trying to reinstall Veritas Backup Exec 9.0 for Windows Servers it says "not a valid license key". But I have the "SERIAL INFORMATION". I was forced to install the 60-day eval version to get it to take some backup.

Yes I know that this version is old as hell. But its the only version we got. I must have it up and running again. What do I do?  I have all the manuals, License Agreement folder (with the lic key), the cd´s, i even got the orginal retail box for it. But it doesnt work.

BEWS 9.0 Small Business Server

**-****-****-******

In desperate need of help :)

//Hampus

[Hampus]

Ok I figured I must use my serial key to get the license key from you guys. I tested the web form (https://licensing.symantec.com/) and entered the serial key. But its not recognized. What to do?

//Hampus

[NicholasC]

What is the operating system of the server you are trying to install Backup Exec on?

If your activation key {xx-xxxx-xxxx-xxxxxx} is for the Small Business version of Backup Exec 9.0, then it would have to be installed on a server running the Microsoft Small Business Server operating system. It will not work on a Windows Standard server.

The Licensing Portal Website { https://licensing.symantec.com/ } is only for registering serial numbers that begin with a capital "B" or "M", followed by 10 numbers

I would recommend contacting the Enterprise Customer Care Team in this case: 800-721-3934