01-24-2018 01:49 AM
Hello guys,
I'm facing a problem which i can't fix myself without assistance.
I have BackupExec 15 Running on Windows Server 2012R2 and want to BackUp virtual machines on a vCenter-Server 6.0. One important note is, the BackUps where working, but a colleague had to reinstall the vCenter Server due to critical issues with the previous installation.
Now the situation is:
When i want do BackUp a virtual machine i get the error-message
Auftragsprotokoll: BEX_SRV-BA01_03120.xml
I took a look at the login Accounts an tested them successfully. The machines are running and Backup Exec Agent is installed. The Login-Account of BackUps Exec has the required rights on vCenter Server. But if I try to run a BackUp, this message is the result.
Can anybody please give me some advice?
Best Marcel.
01-24-2018 05:06 PM
Hello,
Please confirm if you are able to create a snapshot of this virtual machine manually from vCenter. If the snapshot fails check if the VMware tools on this VM are updated.
Also check if the same version of vCenter was installed or if any updates are applied. Backup Exec 15 FP4 or later support vCenter version upto vCenter 6.0 Update 2.
You can also try backing up directly from ESXi host to confirm if this VM can backed up.
01-25-2018 05:54 AM
Hi MIL1,
I made snapshots via vCenter.
The version of vCenter is the same, i used the same setup-iso.
I wrote backup of one of the machines directly from esxi, bot when I want to use the vCenter Server as datasource, the error occur.
Best Marcel.
01-27-2018 05:39 AM