Nothing in from field

[Frank_3]

The alert mail from one of my customers have nothing in the from field when I receive it. Default SMTP sender is set.

[Varsha]

We suggest you to following to resolve the issue:

1)Apply service pack, SP1 to Backup Exec server. Please refer following technote:



http://seer.support.veritas.com/docs/267180.htm


2) Remove all existing notifications.

3) Clear all SMTP and MAPI info in notification setup

4) Restart BE services.

5) Reconfigure all the SMTP jobs with help of this technote:

http://support.veritas.com/docs/253178

Now check if you receive the notifications correctly .

[SANDEEP_PILLAY]

Hi,

Kindly let us know if the issue persists.