Printing job logs

[Keith_Sprunger]

I recently upgraded Backup Exec v9.1 to v10.0. Since the upgrade, my job logs do not print. I have notifications set up to use a network printer and have that notification checked for use with the backup but no reports come out. All worked well under v9.1. Am I missing something here?

[Dipti_Chinchole]

Please ensure that the Backup Exec service account has sufficient rights on the printer for printing. Please try manually printing the job log.



We suggest you to reconfigure the backup job for printing the job logs using the following links:


http://support.veritas.com/docs/260740



Also refer the following link for sending the notification:



http://support.veritas.com/docs/253178




Hope this helps.

[rb81212]

I have the same issue on two clients I upgraded from version 9.1 to version 10. Both were printing the backup log after the job completed. On one client I have applied SP1 for version 10 but it did not help. Even the test print from the notification window does not send a print, it says it 's queued a test message but nothing comes out.