Problem to catalog LTO drive

[Harshit]

Dear Symantec,
We are facing the problem on catalog and restore data in LTO drive via Symantec Backup Exec for Windows.
our product details are below in the mail. 
 

Pl Acknowledge same ASAP.

Thanks & Regards,
Pushpendra
Tv9, IT Mumbai

[AmolB]

Do NOT post any license keys on the public forums.

You haven't mentioned what problem you are facing with the catalog and restore job.

Post more details about the issue. 

[pkh]

This is a user-supported forum and Symantec employees may or may not respond. If you need urgent help, call the support hotline and log a formal support case. With the information that you have provided, there is no way anybody can help you. You need to provide things like your error messages, what version of BE you are using, etc

[CraigV]

I have removed the license keys from the post.

Thanks!