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Problem to install Service pack 3
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09-13-2005 12:00 AM
Hi!
We have a windows 2000 server with sp4 install.
When i try to install sp3 on backupexe 9.1 it rolback.
Se the log file.
Any sugestion?
Regards Jan Rockstedt
09-13-2005,08:13:47 : Executing CheckPatchDependencies_MSI.
09-13-2005,08:13:47 : Executing CheckPatchDependencies.
09-13-2005,08:13:47 : Executing GetProductGuid.
09-13-2005,08:13:47 : Executing GetInstalledPatches.
09-13-2005,08:13:47 : Executing GetDependentPatches.
09-13-2005,08:13:47 : Executing CheckForDependencies.
09-13-2005,08:13:47 : All dependencies have been met for this patch.
09-13-2005,08:13:47 : Checking to see if the user has administrator privileges.
09-13-2005,08:13:47 : Checking to see if the Backup Exec UI is running.
09-13-2005,08:13:47 : Executing SetCustomActionData_MSI.
09-13-2005,08:13:47 : Executing DLO_PrepPatch to verify DLO database for patching.
09-13-2005,08:13:47 : There is no BE_DLO.mdf file to check DB version against. Patch process will be able to install updated file IF needed.
09-13-2005,08:13:47 : Executing ECM_PrepECM.
09-13-2005,08:13:47 : Executing CreateECMRegistryKeys.
09-13-2005,08:13:47 : Executing SetWBTVersion_MSI
09-13-2005,08:13:47 : Executing AddECMRemoveFiles.
09-13-2005,08:13:47 : Executing CA PrepBEMain with target BEMain_PrepBEMain.
09-13-2005,08:13:47 : Executing CopySAPR3MediaToAgentsDir
09-13-2005,08:13:47 : Executing SetRegKeys.
09-13-2005,08:13:47 : Executing MakeBEDBBakFile.
09-13-2005,08:13:47 : Executing CA PrepRAMain with target RAMain_PrepRAMain.
09-13-2005,08:13:47 : Executing CopyRAWS32Media
09-13-2005,08:13:47 : Executing CopyRAWS64Media
09-13-2005,08:13:47 : Executing SetRAMainRegKeys.
09-13-2005,08:13:47 : Executing RAMain EnumkeyUpdate.
09-13-2005,08:13:47 : Executing RAMain EnumkeyUpdate.
09-13-2005,08:13:47 : Executing CA PrepIDR with target IDR_PrepIDR.
09-13-2005,08:13:47 : Executing IDR_SetRegKeys.
09-13-2005,08:13:47 : Executing IDR_StreamMyCDSetup.
09-13-2005,08:13:50 : Executing CA PrepAutoLdr with target AutoLdr_PrepAutoLdr.
09-13-2005,08:13:50 : Executing NetCHGR_AddToServiceGroup.
09-13-2005,08:13:50 : Executing VSD_InstallVSDTable.
09-13-2005,08:13:53 : Executing CHGR_CopySCSIDriver.
09-13-2005,08:13:54 : Executing CHGR_CopyOEMSetup.
09-13-2005,08:13:55 : Executing CHGR_SaveInstallInfo.
09-13-2005,08:13:55 : Executing Custom Action PrepVSP with target VSP_PrepVSP.
09-13-2005,08:13:55 : Executing CVSPOperations::SetVSPRegKeys
09-13-2005,08:13:55 : C:\Program Files\VERITAS\Backup Exec\NT\
09-13-2005,08:13:55 : {201E698C-B88E-41AE-8C46-3BBACADCD6E7}
09-13-2005,08:13:55 : 200
09-13-2005,08:13:55 : 9.1.4691
09-13-2005,08:13:55 : Executing CVSPOperations::VerifyNBUProfClient
09-13-2005,08:13:55 : Executing CA PrepMSExch with target MSExch_PrepMSExch.
09-13-2005,08:13:55 : Executing MSExch_SetRegKeys.
09-13-2005,08:13:55 : Executing IsSBS()
09-13-2005,08:13:55 : Not a Small Business Server.
09-13-2005,08:14:03 : Executing SetMSMInstallDir
09-13-2005,08:14:03 : Executing SetBewsaTargetProperty.
09-13-2005,08:14:03 : BEWSATARGET.52386FC2_5A96_4505_896E_E5A5D41757DC
09-13-2005,08:16:33 : Executing StopBEServices_MSI.
09-13-2005,08:16:33 : Stopping BE services.
09-13-2005,08:17:12 : Copying symbol files.
09-13-2005,08:17:12 : Unable to copy symbol files.
09-13-2005,08:17:16 : Executing InstallBEServices_MSI.
09-13-2005,08:17:16 : Installing BE services.
09-13-2005,08:17:16 : Backup Exec with a site license serial number will not install the Backup Exec Naming Service
09-13-2005,08:17:16 : Executing InstallBEDB_MSI.
09-13-2005,08:17:16 : Installing BE database.
09-13-2005,08:17:16 : Executing BE_AttachDB.
09-13-2005,08:17:16 : Executing Attach_BEDB.
09-13-2005,08:17:19 : SQL Server running.
09-13-2005,08:17:19 : DRIVER={SQL Server};SERVER=ZEUS\BKUPEXEC;Trusted_Connection=Yes
09-13-2005,08:17:19 : Connected to SQL Server.
09-13-2005,08:17:20 : A previous BEDB database was found. Detaching current BEDB database now.
09-13-2005,08:17:20 : The original BEDB database was detached. The new BEDB database will now be attached.
09-13-2005,08:17:20 : Attaching BEDB to SQL Server.
09-13-2005,08:17:20 : EXEC sp_attach_db 'BEDB',@filename1 = N'C:\Program Files\VERITAS\Backup Exec\NT\Data\BEDB_Dat.mdf', @filename2 = N'C:\Program Files\VERITAS\Backup Exec\NT\Data\BEDB_Log.ldf'
09-13-2005,08:17:20 : BEDB has been succesfully attached to SQL Server.
09-13-2005,08:17:20 : Executing BE_SetSQLMaxMemory.
09-13-2005,08:17:20 : Executing SetSQLMaxMemory.
09-13-2005,08:17:20 : SQL Server running.
09-13-2005,08:17:20 : DRIVER={SQL Server};SERVER=ZEUS\BKUPEXEC;Trusted_Connection=Yes
09-13-2005,08:17:20 : Connected to SQL Server.
09-13-2005,08:17:20 : Setting SQL server max memory to 511 MB
09-13-2005,08:17:21 : SQL Server max memory has been set.
09-13-2005,08:17:21 : Executing BackupDBFiles_MSI.
09-13-2005,08:17:21 : Executing BE_BackupDBFiles.
09-13-2005,08:17:21 : SQL Server running.
09-13-2005,08:17:21 : DRIVER={SQL Server};SERVER=ZEUS\BKUPEXEC;Trusted_Connection=Yes
09-13-2005,08:17:21 : Connected to SQL Server.
09-13-2005,08:17:27 : SQL Server stopped
09-13-2005,08:17:30 : SQL Server started
09-13-2005,08:17:30 : Executing CA ConfigBEMain with target BEMain_ConfigBEMain.
09-13-2005,08:17:30 : Executing RegCOMServers.
09-13-2005,08:17:30 : BERegisterDll called for C:\PROGRA~1\VERITAS\BACKUP~1\NT\ipvlapi.dll
09-13-2005,08:17:30 : BERegisterDll: loaded C:\PROGRA~1\VERITAS\BACKUP~1\NT\ipvlapi.dll
09-13-2005,08:17:30 : Getting ProcAddress for DllRegisterServer.
09-13-2005,08:17:30 : BERegisterDll: Successfully called the registration function.
09-13-2005,08:17:30 : BERegisterDll called for C:\PROGRA~1\VERITAS\BACKUP~1\NT\becatdrv.dll
09-13-2005,08:17:31 : BERegisterDll: loaded C:\PROGRA~1\VERITAS\BACKUP~1\NT\becatdrv.dll
09-13-2005,08:17:31 : Getting ProcAddress for DllRegisterServer.
09-13-2005,08:17:31 : BERegisterDll: Successfully called the registration function.
09-13-2005,08:17:31 : BERegisterDll called for C:\Program Files\Common Files\SYSTEM\Ole DB\sqlxmlx.dll
09-13-2005,08:17:31 : BERegisterDll: loaded C:\Program Files\Common Files\SYSTEM\Ole DB\sqlxmlx.dll
09-13-2005,08:17:31 : Getting ProcAddress for DllRegisterServer.
09-13-2005,08:17:31 : BERegisterDll: Successfully called the registration function.
09-13-2005,08:17:31 : BERegisterDll called for C:\Program Files\Common Files\SYSTEM\Ole DB\sqloledb.dll
09-13-2005,08:17:31 : BERegisterDll: loaded C:\Program Files\Common Files\SYSTEM\Ole DB\sqloledb.dll
09-13-2005,08:17:31 : Getting ProcAddress for DllRegisterServer.
09-13-2005,08:17:31 : BERegisterDll: Successfully called the registration function.
09-13-2005,08:17:31 : BERegisterDll called for C:\Program Files\Common Files\SYSTEM\Ole DB\oledb32.dll
09-13-2005,08:17:31 : BERegisterDll: loaded C:\Program Files\Common Files\SYSTEM\Ole DB\oledb32.dll
09-13-2005,08:17:31 : Getting ProcAddress for DllRegisterServer.
09-13-2005,08:17:31 : BERegisterDll: Successfully called the registration function.
09-13-2005,08:17:31 : Executing AddBackupOperatorSecurityRights.
09-13-2005,08:17:31 : Executing AddBackupOperatorSecurity.
09-13-2005,08:17:32 : Executing BE_PerfSetup.
09-13-2005,08:17:32 : C:\PROGRA~1\VERITAS\BACKUP~1\NT\BEPerfSetup.exe -Refresh C:\WINNT\system32
09-13-2005,08:17:32 : Executing CA ConfigRAMain with target RAMain_ConfigRAMain.
09-13-2005,08:17:33 : Executing RAMain RegisterDlls.
09-13-2005,08:17:33 : BERegisterDll called for C:\PROGRA~1\VERITAS\BACKUP~1\NT\storex.ocx
09-13-2005,08:17:33 : BERegisterDll: loaded C:\PROGRA~1\VERITAS\BACKUP~1\NT\storex.ocx
09-13-2005,08:17:33 : Getting ProcAddress for DllRegisterServer.
09-13-2005,08:17:33 : BERegisterDll: Successfully called the registration function.
09-13-2005,08:17:33 : BERegisterDll called for C:\PROGRA~1\VERITAS\BACKUP~1\NT\schedu.dll
09-13-2005,08:17:33 : BERegisterDll: loaded C:\PROGRA~1\VERITAS\BACKUP~1\NT\schedu.dll
09-13-2005,08:17:33 : Getting ProcAddress for DllRegisterServer.
09-13-2005,08:17:34 : BERegisterDll: Successfully called the registration function.
09-13-2005,08:17:34 : BERegisterDll called for C:\PROGRA~1\VERITAS\BACKUP~1\NT\scheduiur.dll
09-13-2005,08:17:34 : BERegisterDll: loaded C:\PROGRA~1\VERITAS\BACKUP~1\NT\scheduiur.dll
09-13-2005,08:17:34 : Getting ProcAddress for DllRegisterServer.
09-13-2005,08:17:34 : BERegisterDll: Successfully called the registration function.
09-13-2005,08:17:34 : BERegisterDll called for C:\PROGRA~1\VERITAS\BACKUP~1\NT\schedmgrur.dll
09-13-2005,08:17:34 : BERegisterDll: loaded C:\PROGRA~1\VERITAS\BACKUP~1\NT\schedmgrur.dll
09-13-2005,08:17:34 : Getting ProcAddress for DllRegisterServer.
09-13-2005,08:17:34 : BERegisterDll: Successfully called the registration function.
09-13-2005,08:17:34 : BERegisterDll called for C:\PROGRA~1\VERITAS\BACKUP~1\NT\NotificationUI300U.dll
09-13-2005,08:17:34 : BERegisterDll: loaded C:\PROGRA~1\VERITAS\BACKUP~1\NT\NotificationUI300U.dll
09-13-2005,08:17:34 : Getting ProcAddress for DllRegisterServer.
09-13-2005,08:17:34 : BERegisterDll: Successfully called the registration function.
09-13-2005,08:17:34 : BERegisterDll called for C:\PROGRA~1\VERITAS\BACKUP~1\NT\RecipientUI300U.dll
09-13-2005,08:17:34 : BERegisterDll: loaded C:\PROGRA~1\VERITAS\BACKUP~1\NT\RecipientUI300U.dll
09-13-2005,08:17:34 : Getting ProcAddress for DllRegisterServer.
09-13-2005,08:17:34 : BERegisterDll: Successfully called the registration function.
09-13-2005,08:17:34 : BERegisterDll called for C:\PROGRA~1\VERITAS\BACKUP~1\NT\exportmodeller.dll
09-13-2005,08:17:35 : BERegisterDll: loaded C:\PROGRA~1\VERITAS\BACKUP~1\NT\exportmodeller.dll
09-13-2005,08:17:35 : Getting ProcAddress for DllRegisterServer.
09-13-2005,08:17:35 : BERegisterDll: Successfully called the registration function.
09-13-2005,08:17:35 : BERegisterDll called for C:\PROGRA~1\VERITAS\BACKUP~1\NT\crtslv.dll
09-13-2005,08:17:35 : BERegisterDll: loaded C:\PROGRA~1\VERITAS\BACKUP~1\NT\crtslv.dll
09-13-2005,08:17:35 : Getting ProcAddress for DllRegisterServer.
09-13-2005,08:17:35 : BERegisterDll: Successfully called the registration function.
09-13-2005,08:17:35 : Executing RAMain SetReportFilesToReadOnly.
09-13-2005,08:17:36 : Executing CopyBELogoBmps.
09-13-2005,08:17:37 : Executing CA ConfigIDR with target IDR_ConfigIDR.
09-13-2005,08:17:37 : Executing IDR_LaunchMyCD.
09-13-2005,08:17:37 : C:\DOCUME~1\ADMINI~1.001\LOCALS~1\Temp\{201E698C-B88E-41AE-8C46-3BBACADCD6E7}\\setup.exe -NOREBOOT
09-13-2005,08:17:37 : Executing LaunchTapeinst_MSI.
09-13-2005,08:17:38 : Executing CA ConfigAutoLdr with target AutoLdr_ConfigAutoLdr.
09-13-2005,08:17:38 : Executing VSD_InstallDrivers.
09-13-2005,08:17:38 : C:\Program Files\VERITAS\Backup Exec\NT\loader
09-13-2005,08:17:40 : Executing SetupAutoloader.
09-13-2005,08:17:40 : Failed to create SCSIChanger service.
09-13-2005,08:17:40 : Executing StartAutoldrDrivers.
09-13-2005,08:17:40 : C:\DOCUME~1\ADMINI~1.001\LOCALS~1\Temp\{201E698C-B88E-41AE-8C46-3BBACADCD6E7}\\startchgdrv.dll
09-13-2005,08:17:40 : Unable to start changers at this time.
09-13-2005,08:17:40 : Executing DisableDLOSvc_MSI.
09-13-2005,08:17:40 : DLO option has been disabled. Removing DLO service and DLOAgent share.
09-13-2005,08:17:40 : WARNING: Unable to remove DLOAgent share.
09-13-2005,08:17:40 : WARNING: Unable to remove service DLOAdminSvcu. The service does not exist.
09-13-2005,08:17:40 : Executing migration of data from 9.x
09-13-2005,08:17:40 : Loaded C:\Program Files\VERITAS\Backup Exec\NT\bemigl.dll
09-13-2005,08:17:40 : Got the proc address for MG_NonUiInit
09-13-2005,08:17:40 : Got the proc address for MG_Start
09-13-2005,08:17:40 : In BeMigl MG_Init
09-13-2005,08:17:40 : In BeMigl Init
09-13-2005,08:17:40 : Got Module handle for bemigl.dll
09-13-2005,08:17:40 : Xml File name:
09-13-2005,08:17:40 : C:\Program Files\VERITAS\Backup Exec\NT\migconfig.xml
09-13-2005,08:17:40 : Number of libraries to load 3
09-13-2005,08:17:40 : Adding C:\Program Files\VERITAS\Backup Exec\NT\pvlupgrade.dll to the library list
09-13-2005,08:17:40 : Adding C:\Program Files\VERITAS\Backup Exec\NT\jobmigration.dll to the library list
09-13-2005,08:17:40 : Adding C:\Program Files\VERITAS\Backup Exec\NT\catupgrade.dll to the library list
09-13-2005,08:17:40 : exiting ReadXMLFile
09-13-2005,08:17:40 : In setpercentcomplete no pMigUI returning.
09-13-2005,08:17:40 : Migration running in silent mode
09-13-2005,08:17:40 : Initializing migration library 0
09-13-2005,08:17:41 : Assigning function pointers.
09-13-2005,08:17:41 : In setpercentcomplete no pMigUI returning.
09-13-2005,08:17:41 : Querying version data
09-13-2005,08:17:41 : Initializing migration library 1
09-13-2005,08:17:41 : Assigning function pointers.
09-13-2005,08:17:41 : Initializing migration library 2
09-13-2005,08:17:41 : Assigning function pointers.
09-13-2005,08:17:42 : Executed lp_MG_NoUiInit
09-13-2005,08:17:42 : In BeMigl MG_Start
09-13-2005,08:17:42 : Running migration library 0
09-13-2005,08:17:42 : library Name C:\Program Files\VERITAS\Backup Exec\NT\pvlupgrade.dll
09-13-2005,08:17:42 : In setpercentcomplete no pMigUI returning.
09-13-2005,08:17:42 : ADAMM upgrade started
09-13-2005,08:17:42 : In setpercentcomplete no pMigUI returning.
09-13-2005,08:17:42 : Backup Exec Device & Media Service Database, version 9.000001 is up to date. No changes are required.
09-13-2005,08:17:42 : In setpercentcomplete no pMigUI returning.
09-13-2005,08:17:42 : ADAMM upgrade ended
09-13-2005,08:17:42 : Success 0 running migration library 0
09-13-2005,08:17:42 : Running migration library 1
09-13-2005,08:17:42 : library Name C:\Program Files\VERITAS\Backup Exec\NT\jobmigration.dll
09-13-2005,08:17:42 : USE MASTER
EXEC xp_cmdshell '"C:\Program Files\VERITAS\Backup Exec\NT\RunSQLScript.cmd" ZEUS\BkupExec BEDB DBUpgrade.sql'
09-13-2005,08:19:24 : In setpercentcomplete no pMigUI returning.
09-13-2005,08:19:24 : Job Migration Success
09-13-2005,08:19:24 : Success 0 running migration library 1
09-13-2005,08:19:24 : Passing migration of library 2
09-13-2005,08:19:24 : Executed lp_MG_Start
09-13-2005,08:19:25 : Leaving UPG_9xMigrate
09-13-2005,08:19:25 : Executing VerifyBEDBVersionMatch_MSI.
09-13-2005,08:19:25 : Executing BE_VerifyBEDBVersion.
09-13-2005,08:19:25 : Executing VerifyBEDBVersion.
09-13-2005,08:19:25 : SQL Server running.
09-13-2005,08:19:25 : DRIVER={SQL Server};SERVER=ZEUS\BKUPEXEC;Trusted_Connection=Yes
09-13-2005,08:19:25 : Connected to SQL Server.
09-13-2005,08:19:25 : ADAMM Version Number = 9.000001
09-13-2005,08:19:25 : BESERVER Version Number = 9.000001
09-13-2005,08:19:25 : Executing StartBEServices_MSI.
09-13-2005,08:19:25 : Starting BE services.
09-13-2005,08:19:26 : Executing CMSExchOperations::CopyRAWS64Setup
09-13-2005,08:19:26 : D:\WINNT\INSTALL\RANT64\Setup.exe
09-13-2005,08:19:26 : C:\Program Files\VERITAS\Backup Exec\NT\Agents\RANT64\Setup.exe
09-13-2005,08:19:27 : Executing StartBEServices_MSI.
09-13-2005,08:19:27 : Rolling back start of BE services.
09-13-2005,08:19:42 : Executing StopBEServices_MSI.
09-13-2005,08:19:42 : Rolling back stop of BE services.
We have a windows 2000 server with sp4 install.
When i try to install sp3 on backupexe 9.1 it rolback.
Se the log file.
Any sugestion?
Regards Jan Rockstedt
09-13-2005,08:13:47 : Executing CheckPatchDependencies_MSI.
09-13-2005,08:13:47 : Executing CheckPatchDependencies.
09-13-2005,08:13:47 : Executing GetProductGuid.
09-13-2005,08:13:47 : Executing GetInstalledPatches.
09-13-2005,08:13:47 : Executing GetDependentPatches.
09-13-2005,08:13:47 : Executing CheckForDependencies.
09-13-2005,08:13:47 : All dependencies have been met for this patch.
09-13-2005,08:13:47 : Checking to see if the user has administrator privileges.
09-13-2005,08:13:47 : Checking to see if the Backup Exec UI is running.
09-13-2005,08:13:47 : Executing SetCustomActionData_MSI.
09-13-2005,08:13:47 : Executing DLO_PrepPatch to verify DLO database for patching.
09-13-2005,08:13:47 : There is no BE_DLO.mdf file to check DB version against. Patch process will be able to install updated file IF needed.
09-13-2005,08:13:47 : Executing ECM_PrepECM.
09-13-2005,08:13:47 : Executing CreateECMRegistryKeys.
09-13-2005,08:13:47 : Executing SetWBTVersion_MSI
09-13-2005,08:13:47 : Executing AddECMRemoveFiles.
09-13-2005,08:13:47 : Executing CA PrepBEMain with target BEMain_PrepBEMain.
09-13-2005,08:13:47 : Executing CopySAPR3MediaToAgentsDir
09-13-2005,08:13:47 : Executing SetRegKeys.
09-13-2005,08:13:47 : Executing MakeBEDBBakFile.
09-13-2005,08:13:47 : Executing CA PrepRAMain with target RAMain_PrepRAMain.
09-13-2005,08:13:47 : Executing CopyRAWS32Media
09-13-2005,08:13:47 : Executing CopyRAWS64Media
09-13-2005,08:13:47 : Executing SetRAMainRegKeys.
09-13-2005,08:13:47 : Executing RAMain EnumkeyUpdate.
09-13-2005,08:13:47 : Executing RAMain EnumkeyUpdate.
09-13-2005,08:13:47 : Executing CA PrepIDR with target IDR_PrepIDR.
09-13-2005,08:13:47 : Executing IDR_SetRegKeys.
09-13-2005,08:13:47 : Executing IDR_StreamMyCDSetup.
09-13-2005,08:13:50 : Executing CA PrepAutoLdr with target AutoLdr_PrepAutoLdr.
09-13-2005,08:13:50 : Executing NetCHGR_AddToServiceGroup.
09-13-2005,08:13:50 : Executing VSD_InstallVSDTable.
09-13-2005,08:13:53 : Executing CHGR_CopySCSIDriver.
09-13-2005,08:13:54 : Executing CHGR_CopyOEMSetup.
09-13-2005,08:13:55 : Executing CHGR_SaveInstallInfo.
09-13-2005,08:13:55 : Executing Custom Action PrepVSP with target VSP_PrepVSP.
09-13-2005,08:13:55 : Executing CVSPOperations::SetVSPRegKeys
09-13-2005,08:13:55 : C:\Program Files\VERITAS\Backup Exec\NT\
09-13-2005,08:13:55 : {201E698C-B88E-41AE-8C46-3BBACADCD6E7}
09-13-2005,08:13:55 : 200
09-13-2005,08:13:55 : 9.1.4691
09-13-2005,08:13:55 : Executing CVSPOperations::VerifyNBUProfClient
09-13-2005,08:13:55 : Executing CA PrepMSExch with target MSExch_PrepMSExch.
09-13-2005,08:13:55 : Executing MSExch_SetRegKeys.
09-13-2005,08:13:55 : Executing IsSBS()
09-13-2005,08:13:55 : Not a Small Business Server.
09-13-2005,08:14:03 : Executing SetMSMInstallDir
09-13-2005,08:14:03 : Executing SetBewsaTargetProperty.
09-13-2005,08:14:03 : BEWSATARGET.52386FC2_5A96_4505_896E_E5A5D41757DC
09-13-2005,08:16:33 : Executing StopBEServices_MSI.
09-13-2005,08:16:33 : Stopping BE services.
09-13-2005,08:17:12 : Copying symbol files.
09-13-2005,08:17:12 : Unable to copy symbol files.
09-13-2005,08:17:16 : Executing InstallBEServices_MSI.
09-13-2005,08:17:16 : Installing BE services.
09-13-2005,08:17:16 : Backup Exec with a site license serial number will not install the Backup Exec Naming Service
09-13-2005,08:17:16 : Executing InstallBEDB_MSI.
09-13-2005,08:17:16 : Installing BE database.
09-13-2005,08:17:16 : Executing BE_AttachDB.
09-13-2005,08:17:16 : Executing Attach_BEDB.
09-13-2005,08:17:19 : SQL Server running.
09-13-2005,08:17:19 : DRIVER={SQL Server};SERVER=ZEUS\BKUPEXEC;Trusted_Connection=Yes
09-13-2005,08:17:19 : Connected to SQL Server.
09-13-2005,08:17:20 : A previous BEDB database was found. Detaching current BEDB database now.
09-13-2005,08:17:20 : The original BEDB database was detached. The new BEDB database will now be attached.
09-13-2005,08:17:20 : Attaching BEDB to SQL Server.
09-13-2005,08:17:20 : EXEC sp_attach_db 'BEDB',@filename1 = N'C:\Program Files\VERITAS\Backup Exec\NT\Data\BEDB_Dat.mdf', @filename2 = N'C:\Program Files\VERITAS\Backup Exec\NT\Data\BEDB_Log.ldf'
09-13-2005,08:17:20 : BEDB has been succesfully attached to SQL Server.
09-13-2005,08:17:20 : Executing BE_SetSQLMaxMemory.
09-13-2005,08:17:20 : Executing SetSQLMaxMemory.
09-13-2005,08:17:20 : SQL Server running.
09-13-2005,08:17:20 : DRIVER={SQL Server};SERVER=ZEUS\BKUPEXEC;Trusted_Connection=Yes
09-13-2005,08:17:20 : Connected to SQL Server.
09-13-2005,08:17:20 : Setting SQL server max memory to 511 MB
09-13-2005,08:17:21 : SQL Server max memory has been set.
09-13-2005,08:17:21 : Executing BackupDBFiles_MSI.
09-13-2005,08:17:21 : Executing BE_BackupDBFiles.
09-13-2005,08:17:21 : SQL Server running.
09-13-2005,08:17:21 : DRIVER={SQL Server};SERVER=ZEUS\BKUPEXEC;Trusted_Connection=Yes
09-13-2005,08:17:21 : Connected to SQL Server.
09-13-2005,08:17:27 : SQL Server stopped
09-13-2005,08:17:30 : SQL Server started
09-13-2005,08:17:30 : Executing CA ConfigBEMain with target BEMain_ConfigBEMain.
09-13-2005,08:17:30 : Executing RegCOMServers.
09-13-2005,08:17:30 : BERegisterDll called for C:\PROGRA~1\VERITAS\BACKUP~1\NT\ipvlapi.dll
09-13-2005,08:17:30 : BERegisterDll: loaded C:\PROGRA~1\VERITAS\BACKUP~1\NT\ipvlapi.dll
09-13-2005,08:17:30 : Getting ProcAddress for DllRegisterServer.
09-13-2005,08:17:30 : BERegisterDll: Successfully called the registration function.
09-13-2005,08:17:30 : BERegisterDll called for C:\PROGRA~1\VERITAS\BACKUP~1\NT\becatdrv.dll
09-13-2005,08:17:31 : BERegisterDll: loaded C:\PROGRA~1\VERITAS\BACKUP~1\NT\becatdrv.dll
09-13-2005,08:17:31 : Getting ProcAddress for DllRegisterServer.
09-13-2005,08:17:31 : BERegisterDll: Successfully called the registration function.
09-13-2005,08:17:31 : BERegisterDll called for C:\Program Files\Common Files\SYSTEM\Ole DB\sqlxmlx.dll
09-13-2005,08:17:31 : BERegisterDll: loaded C:\Program Files\Common Files\SYSTEM\Ole DB\sqlxmlx.dll
09-13-2005,08:17:31 : Getting ProcAddress for DllRegisterServer.
09-13-2005,08:17:31 : BERegisterDll: Successfully called the registration function.
09-13-2005,08:17:31 : BERegisterDll called for C:\Program Files\Common Files\SYSTEM\Ole DB\sqloledb.dll
09-13-2005,08:17:31 : BERegisterDll: loaded C:\Program Files\Common Files\SYSTEM\Ole DB\sqloledb.dll
09-13-2005,08:17:31 : Getting ProcAddress for DllRegisterServer.
09-13-2005,08:17:31 : BERegisterDll: Successfully called the registration function.
09-13-2005,08:17:31 : BERegisterDll called for C:\Program Files\Common Files\SYSTEM\Ole DB\oledb32.dll
09-13-2005,08:17:31 : BERegisterDll: loaded C:\Program Files\Common Files\SYSTEM\Ole DB\oledb32.dll
09-13-2005,08:17:31 : Getting ProcAddress for DllRegisterServer.
09-13-2005,08:17:31 : BERegisterDll: Successfully called the registration function.
09-13-2005,08:17:31 : Executing AddBackupOperatorSecurityRights.
09-13-2005,08:17:31 : Executing AddBackupOperatorSecurity.
09-13-2005,08:17:32 : Executing BE_PerfSetup.
09-13-2005,08:17:32 : C:\PROGRA~1\VERITAS\BACKUP~1\NT\BEPerfSetup.exe -Refresh C:\WINNT\system32
09-13-2005,08:17:32 : Executing CA ConfigRAMain with target RAMain_ConfigRAMain.
09-13-2005,08:17:33 : Executing RAMain RegisterDlls.
09-13-2005,08:17:33 : BERegisterDll called for C:\PROGRA~1\VERITAS\BACKUP~1\NT\storex.ocx
09-13-2005,08:17:33 : BERegisterDll: loaded C:\PROGRA~1\VERITAS\BACKUP~1\NT\storex.ocx
09-13-2005,08:17:33 : Getting ProcAddress for DllRegisterServer.
09-13-2005,08:17:33 : BERegisterDll: Successfully called the registration function.
09-13-2005,08:17:33 : BERegisterDll called for C:\PROGRA~1\VERITAS\BACKUP~1\NT\schedu.dll
09-13-2005,08:17:33 : BERegisterDll: loaded C:\PROGRA~1\VERITAS\BACKUP~1\NT\schedu.dll
09-13-2005,08:17:33 : Getting ProcAddress for DllRegisterServer.
09-13-2005,08:17:34 : BERegisterDll: Successfully called the registration function.
09-13-2005,08:17:34 : BERegisterDll called for C:\PROGRA~1\VERITAS\BACKUP~1\NT\scheduiur.dll
09-13-2005,08:17:34 : BERegisterDll: loaded C:\PROGRA~1\VERITAS\BACKUP~1\NT\scheduiur.dll
09-13-2005,08:17:34 : Getting ProcAddress for DllRegisterServer.
09-13-2005,08:17:34 : BERegisterDll: Successfully called the registration function.
09-13-2005,08:17:34 : BERegisterDll called for C:\PROGRA~1\VERITAS\BACKUP~1\NT\schedmgrur.dll
09-13-2005,08:17:34 : BERegisterDll: loaded C:\PROGRA~1\VERITAS\BACKUP~1\NT\schedmgrur.dll
09-13-2005,08:17:34 : Getting ProcAddress for DllRegisterServer.
09-13-2005,08:17:34 : BERegisterDll: Successfully called the registration function.
09-13-2005,08:17:34 : BERegisterDll called for C:\PROGRA~1\VERITAS\BACKUP~1\NT\NotificationUI300U.dll
09-13-2005,08:17:34 : BERegisterDll: loaded C:\PROGRA~1\VERITAS\BACKUP~1\NT\NotificationUI300U.dll
09-13-2005,08:17:34 : Getting ProcAddress for DllRegisterServer.
09-13-2005,08:17:34 : BERegisterDll: Successfully called the registration function.
09-13-2005,08:17:34 : BERegisterDll called for C:\PROGRA~1\VERITAS\BACKUP~1\NT\RecipientUI300U.dll
09-13-2005,08:17:34 : BERegisterDll: loaded C:\PROGRA~1\VERITAS\BACKUP~1\NT\RecipientUI300U.dll
09-13-2005,08:17:34 : Getting ProcAddress for DllRegisterServer.
09-13-2005,08:17:34 : BERegisterDll: Successfully called the registration function.
09-13-2005,08:17:34 : BERegisterDll called for C:\PROGRA~1\VERITAS\BACKUP~1\NT\exportmodeller.dll
09-13-2005,08:17:35 : BERegisterDll: loaded C:\PROGRA~1\VERITAS\BACKUP~1\NT\exportmodeller.dll
09-13-2005,08:17:35 : Getting ProcAddress for DllRegisterServer.
09-13-2005,08:17:35 : BERegisterDll: Successfully called the registration function.
09-13-2005,08:17:35 : BERegisterDll called for C:\PROGRA~1\VERITAS\BACKUP~1\NT\crtslv.dll
09-13-2005,08:17:35 : BERegisterDll: loaded C:\PROGRA~1\VERITAS\BACKUP~1\NT\crtslv.dll
09-13-2005,08:17:35 : Getting ProcAddress for DllRegisterServer.
09-13-2005,08:17:35 : BERegisterDll: Successfully called the registration function.
09-13-2005,08:17:35 : Executing RAMain SetReportFilesToReadOnly.
09-13-2005,08:17:36 : Executing CopyBELogoBmps.
09-13-2005,08:17:37 : Executing CA ConfigIDR with target IDR_ConfigIDR.
09-13-2005,08:17:37 : Executing IDR_LaunchMyCD.
09-13-2005,08:17:37 : C:\DOCUME~1\ADMINI~1.001\LOCALS~1\Temp\{201E698C-B88E-41AE-8C46-3BBACADCD6E7}\\setup.exe -NOREBOOT
09-13-2005,08:17:37 : Executing LaunchTapeinst_MSI.
09-13-2005,08:17:38 : Executing CA ConfigAutoLdr with target AutoLdr_ConfigAutoLdr.
09-13-2005,08:17:38 : Executing VSD_InstallDrivers.
09-13-2005,08:17:38 : C:\Program Files\VERITAS\Backup Exec\NT\loader
09-13-2005,08:17:40 : Executing SetupAutoloader.
09-13-2005,08:17:40 : Failed to create SCSIChanger service.
09-13-2005,08:17:40 : Executing StartAutoldrDrivers.
09-13-2005,08:17:40 : C:\DOCUME~1\ADMINI~1.001\LOCALS~1\Temp\{201E698C-B88E-41AE-8C46-3BBACADCD6E7}\\startchgdrv.dll
09-13-2005,08:17:40 : Unable to start changers at this time.
09-13-2005,08:17:40 : Executing DisableDLOSvc_MSI.
09-13-2005,08:17:40 : DLO option has been disabled. Removing DLO service and DLOAgent share.
09-13-2005,08:17:40 : WARNING: Unable to remove DLOAgent share.
09-13-2005,08:17:40 : WARNING: Unable to remove service DLOAdminSvcu. The service does not exist.
09-13-2005,08:17:40 : Executing migration of data from 9.x
09-13-2005,08:17:40 : Loaded C:\Program Files\VERITAS\Backup Exec\NT\bemigl.dll
09-13-2005,08:17:40 : Got the proc address for MG_NonUiInit
09-13-2005,08:17:40 : Got the proc address for MG_Start
09-13-2005,08:17:40 : In BeMigl MG_Init
09-13-2005,08:17:40 : In BeMigl Init
09-13-2005,08:17:40 : Got Module handle for bemigl.dll
09-13-2005,08:17:40 : Xml File name:
09-13-2005,08:17:40 : C:\Program Files\VERITAS\Backup Exec\NT\migconfig.xml
09-13-2005,08:17:40 : Number of libraries to load 3
09-13-2005,08:17:40 : Adding C:\Program Files\VERITAS\Backup Exec\NT\pvlupgrade.dll to the library list
09-13-2005,08:17:40 : Adding C:\Program Files\VERITAS\Backup Exec\NT\jobmigration.dll to the library list
09-13-2005,08:17:40 : Adding C:\Program Files\VERITAS\Backup Exec\NT\catupgrade.dll to the library list
09-13-2005,08:17:40 : exiting ReadXMLFile
09-13-2005,08:17:40 : In setpercentcomplete no pMigUI returning.
09-13-2005,08:17:40 : Migration running in silent mode
09-13-2005,08:17:40 : Initializing migration library 0
09-13-2005,08:17:41 : Assigning function pointers.
09-13-2005,08:17:41 : In setpercentcomplete no pMigUI returning.
09-13-2005,08:17:41 : Querying version data
09-13-2005,08:17:41 : Initializing migration library 1
09-13-2005,08:17:41 : Assigning function pointers.
09-13-2005,08:17:41 : Initializing migration library 2
09-13-2005,08:17:41 : Assigning function pointers.
09-13-2005,08:17:42 : Executed lp_MG_NoUiInit
09-13-2005,08:17:42 : In BeMigl MG_Start
09-13-2005,08:17:42 : Running migration library 0
09-13-2005,08:17:42 : library Name C:\Program Files\VERITAS\Backup Exec\NT\pvlupgrade.dll
09-13-2005,08:17:42 : In setpercentcomplete no pMigUI returning.
09-13-2005,08:17:42 : ADAMM upgrade started
09-13-2005,08:17:42 : In setpercentcomplete no pMigUI returning.
09-13-2005,08:17:42 : Backup Exec Device & Media Service Database, version 9.000001 is up to date. No changes are required.
09-13-2005,08:17:42 : In setpercentcomplete no pMigUI returning.
09-13-2005,08:17:42 : ADAMM upgrade ended
09-13-2005,08:17:42 : Success 0 running migration library 0
09-13-2005,08:17:42 : Running migration library 1
09-13-2005,08:17:42 : library Name C:\Program Files\VERITAS\Backup Exec\NT\jobmigration.dll
09-13-2005,08:17:42 : USE MASTER
EXEC xp_cmdshell '"C:\Program Files\VERITAS\Backup Exec\NT\RunSQLScript.cmd" ZEUS\BkupExec BEDB DBUpgrade.sql'
09-13-2005,08:19:24 : In setpercentcomplete no pMigUI returning.
09-13-2005,08:19:24 : Job Migration Success
09-13-2005,08:19:24 : Success 0 running migration library 1
09-13-2005,08:19:24 : Passing migration of library 2
09-13-2005,08:19:24 : Executed lp_MG_Start
09-13-2005,08:19:25 : Leaving UPG_9xMigrate
09-13-2005,08:19:25 : Executing VerifyBEDBVersionMatch_MSI.
09-13-2005,08:19:25 : Executing BE_VerifyBEDBVersion.
09-13-2005,08:19:25 : Executing VerifyBEDBVersion.
09-13-2005,08:19:25 : SQL Server running.
09-13-2005,08:19:25 : DRIVER={SQL Server};SERVER=ZEUS\BKUPEXEC;Trusted_Connection=Yes
09-13-2005,08:19:25 : Connected to SQL Server.
09-13-2005,08:19:25 : ADAMM Version Number = 9.000001
09-13-2005,08:19:25 : BESERVER Version Number = 9.000001
09-13-2005,08:19:25 : Executing StartBEServices_MSI.
09-13-2005,08:19:25 : Starting BE services.
09-13-2005,08:19:26 : Executing CMSExchOperations::CopyRAWS64Setup
09-13-2005,08:19:26 : D:\WINNT\INSTALL\RANT64\Setup.exe
09-13-2005,08:19:26 : C:\Program Files\VERITAS\Backup Exec\NT\Agents\RANT64\Setup.exe
09-13-2005,08:19:27 : Executing StartBEServices_MSI.
09-13-2005,08:19:27 : Rolling back start of BE services.
09-13-2005,08:19:42 : Executing StopBEServices_MSI.
09-13-2005,08:19:42 : Rolling back stop of BE services.
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09-14-2005 02:34 AM
Hello,
The log file does not seem to indicate any errors. Refer to the following technote on SP 3 download and check if the versions of the files mentioned therin have changed after the install, for eg the file becatdrv.dll should have the version 9.1.4691.36 and so on for the other files as per the technote:
http://support.veritas.com/docs/278302
If the file versions are as indicated there, it means that the SP is installed properly.
If it is not, try the silent install as per the following technote:
How to install a Backup Exec hotfix or service pack without user intervention (Silent Installation)
http://support.veritas.com/docs/274398
Hope this helps. Revert in case of further queries on this issue.
Note : If we do not receive your reply within two business days, this post would be marked ‘assumed answered’ and would be moved to ‘answered questions’ pool.
Regards.
The log file does not seem to indicate any errors. Refer to the following technote on SP 3 download and check if the versions of the files mentioned therin have changed after the install, for eg the file becatdrv.dll should have the version 9.1.4691.36 and so on for the other files as per the technote:
http://support.veritas.com/docs/278302
If the file versions are as indicated there, it means that the SP is installed properly.
If it is not, try the silent install as per the following technote:
How to install a Backup Exec hotfix or service pack without user intervention (Silent Installation)
http://support.veritas.com/docs/274398
Hope this helps. Revert in case of further queries on this issue.
Note : If we do not receive your reply within two business days, this post would be marked ‘assumed answered’ and would be moved to ‘answered questions’ pool.
Regards.
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