Hi, my organisation has got 2012exec we have had relatively small problems with 2010 on our servers, but 2012 has been nothing but problem after problem.
The latest problem is that the server is unable to backup to tapes. Jobs are taking days to complete even though they are set to expire after a set number of hours. You are unable to cancel jobs and can't restart or stop services. The only option is to bounce the server which is extremely inconvenient.
I entered in the error codes we had at the time onto this site, and was directed to the following page:
http://www.symantec.com/business/support/index?page=content&id=TECH163202
This appears to have made no difference. I have since removed and completely re-installed Backup Exec 2012, ran the live updates and then ran Storage>Configure Storage>Tape Storage and ensured that the Symantec drivers are installed and not the HP ones.
My problem at the moment is that I am not even able to eject the tape from the drive by right clicking on the drive in Backup Exec.
Once I click eject, it comes back as a fail.
We have the following drive: HP Ultrium 4SCSI SCSI Sequential Device.
As mentioned before, with backup exec 10 on the same servers and drives, we have had no problems. It is so frustrating as this problem has dragged on for weeks. I am only at the educational site for a few hours each Thursday morning. I just want this fixed now and working, it has gone on for too long and is an embarrassment.
Any help and suggestions would be greatly appreciated.
Thanks
Muhammad 
