12-01-2010 08:38 AM
Hi,
After a successfull installation of Symantec Backup Exec Continuous Protection Server, I started to push the CPS components wizard.
The first server installed correct, and I am able to run a backup job.
But the second server is giving a problem. The CPS components wizard completed without errors.
But when I look at the setup overview, both Operation System and Version isn't displayed.
The server shows it properties, like general info, volum information and IP number.
When I want to create a job, I am not able to browse the server.
The server is behind a firewall, but ports 20841, 20483, 20845 and 1804 are available.
Also all the ports for making the server a member server in a domain.
(the first server has the same rules and don't have this issues.)
As a test, I opened all ports between the media server and the member server.
I have also done a reinstallation of the components.
The problems is still there.
Does anybody know what goes wrong here?
Thank you!
Serge
12-01-2010 08:49 AM
1 Was the installation "pushed" from the CMS console? If so, uninstall/reboot, then install the CPA agent locally.
2 Also what version of CPS is this?
12-02-2010 06:07 AM
12-04-2010 05:42 AM
1 Try to disable the firewall & see if that helps
2 Also try enter any remote agent licenskey key while installing CPA & see if that works
Thank You
12-22-2010 10:23 PM
Check that youhave HKEY_LOCAL_MACHINE \Software\Symantec\ENL\Network.TCPIP\gateway (defined and pointing to master CPS server with a name/ip that can be resolved.
After defining that recycle CPS services.
/Piippu