Hello,
We just upgraded to version 12 from 11d. Now, whenever the SuperLoader is turned on and BE tries to access it the server blue screens. It then fails to load Windows upon restarting until we either disconnect the SuperLoader, or turn it off. This drive worked fine until we upgraded to 12. Here are the specs on the drive:
It is a Quantum SuperLoader 3 with one LTO 3 drive (Certance) and one 8 slot magazine.
As far as I can tell, this is the only error in the event log:
Event Type: Error
Event Source: symmpi
Event Category: None
Event ID: 11
Date: 3/6/2008
Time: 6:33:55 PM
User: N/A
Computer: GENERAL
Description:
The driver detected a controller error on \Device\Scsi\symmpi2.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 0f 00 10 00 01 00 66 00 ......f.
0008: 00 00 00 00 0b 00 04 c0 .......À
0010: 19 00 01 ad 00 00 00 00 .......
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: 00 00 00 00 00 00 00 00 ........
0030: 00 00 00 00 06 00 00 00 ........
Any help would be appreciated, we cannot use this device until we get this fixed.
Thanks.