02-05-2008 01:19 AM
02-06-2008 03:52 AM
02-06-2008 04:19 AM
02-22-2008 12:35 PM
02-22-2008 03:47 PM
03-11-2008 02:54 PM
03-13-2008 09:49 AM
05-13-2008 09:06 AM
05-15-2008 03:09 PM
I have the RD1000 with Backup Exec 12 (with all the latest patches) installed at two different client sites both running on Windows Server 2003 machines. One site is working perfectly well, while the other site is having issues with ejecting the removable disk.
Reading this post I noticed the workaround to stop the RDXmon services then eject. Interestingly enough, on the client site that does work the service is listed as RDXmon 1.12, while the non-working site's service is listed as RDXmon 1.16 (I had downloaded the latest drivers from Dell on the non-working site and used the install disk that came with the unit on the working site).
I have since uninstalled the newer version of the RDX utilities and installed the older 1.12 version on the non-working site. This seems to have resolved the issue as far as initial testing goes (ran a backup job and was able to eject the drive by pressing the button).
Hope this helps and good luck!
05-15-2008 05:06 PM
06-05-2008 07:47 AM
'+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++' VBScript: AUTHOR: B.Spivey (thanatos8877 @ hotmail.com)'' SCRIPT NAME: EjectRemovableMedia.vbs'' REVISION DATE: 5/28/2008'' PURPOSE: Eject removable media'' COMMENTS: The removable hard drive RD-1000 fails to eject properly' after Symantec Backup Exec is finished backing up.'+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++Option ExplicitOn Error Resume NextWscript.Timeout = 3600 'Number of seconds before script times out'Declare the variablesDim strComputer, strServiceName, strDriveLetterDim objWMI, objServiceDim dDim WshShellDim strCommand'Set the String ConstantsstrComputer = "."strServiceName = "RDXMon" 'RDXMon is the service that controls the Dell RD-1000.strDriveLetter = "E:\" 'Please change the drive to suit your needs'Use WMI to stop the service listed in the String Constantsset objWMI = GetObject("winmgmts:\\" & strComputer & "\root\cimv2")set objService = objWMI.Get("Win32_Service.Name='" & strServiceName & "'")objService.StopService'Sleep - the sleep function is in milliseconds (add 3 0's to your desired number of seconds)Wscript.Sleep(5000)'Use FSO to eject the drive listed in the String ConstantsFor Each d in CreateObject("Scripting.FileSystemObject").Drives Eject strDriveLetterNext'Sleep - the sleep function is in milliseconds (add 3 0's to your desired number of seconds)Wscript.Sleep(5000)'Use WMI to start the service listed in the String Constantsset objWMI = GetObject("winmgmts:\\" & strComputer & "\root\cimv2")set objService = objWMI.Get("Win32_Service.Name='" & strServiceName & "'")objService.StartService Sub Eject(DRIVE) Dim ssfDrives ssfDrives = 17 CreateObject("Shell.Application")_ .Namespace(ssfDrives).ParseName(DRIVE).InvokeVerb("E&ject") End Sub
06-28-2008 01:38 PM
07-08-2008 11:20 AM
07-08-2008 11:29 AM
07-18-2008 09:38 PM
07-18-2008 09:43 PM
07-23-2008 07:57 PM
As you can tell now in 2008 this is not a hot thread. I can say this.
Latest Dell Drivers + built in utility & BE 12 - ZERO PROBLEMS. <- notice the Period
09-19-2008 11:39 AM
What I have found is that if I stop and restart the RDXmon, I am still not able to eject the drive. If I stop the Backup Exec services, I am not able to to eject the drive. If I restart the Backup Exec services, the drive is allowed to eject. The Exchange Granually Recovery feature may be an issue and I am testing that out over the next couple of days.
I also creates a simple script and scheduled it to run every morning to restart the backup exec services in order to release whatever isstopping the eject from working.
REM - Stop Backup Exec services.
C:
cd \
cd "\Program Files\Symantec\Backup Exec\"
"C:\Program Files\Symantec\Backup Exec\bemcmd" -o503
REM - Start Backup Exec Services.
"C:\Program Files\Symantec\Backup Exec\bemcmd" -o502
This is Backup Exec 12 and RDXmon 1.16.