07-27-2015 12:28 PM
Hi i am using Backup Exec 15 with IBM RTL connected to it, I had 3 tape drive attached to it...I added 2 more identical hardware tape drive.
But only 3 shows under RLT and other 2 tape drive shows as stand alone tape drive. Tape drive connected through SAS........Please help..
Did sequencial power cycle and rebooted the server.
07-27-2015 12:39 PM
Backup Exec ships with a license for the first drive in a tape library/autoloader. Every additional drive requires a Library Expansion Option license.
In your case, with 3 drives, you'd need 2 x LEO licenses...do you have this? If not, it explains why your drives don't show up correctly in BE and will not work.
You can contact a reseller or Symantec's licensing department directly to get the additional licenses.
Thanks!
07-27-2015 12:45 PM
How does the RL appear in the Windows Device Manager ? BE will detect the RL / tape drive the way it appears in the OS.
07-27-2015 12:50 PM
Device manager, All 5 drives showes under Tape Drive.
07-27-2015 12:53 PM
...ok, then you'd need 4 x LEO licenses so make sure you have that.
You should also check the library's configuration and make sure it is cabled up correctly.
Thanks!
07-27-2015 01:31 PM
I have 4 LEO licenses and Cabled correctly.
07-27-2015 01:34 PM
Attached Screenshot.
07-27-2015 01:35 PM
Attached Screenshot.
07-27-2015 01:43 PM
Can you post your adamm.log file please? I suspect that may show that the library is reporting that it only has 3 drives.
What library? Are you using logical libraries or hardware partitioning? If so, you need to add the 2 new drives to the logical library or partition via the library web interface first.