RaidPortx Error, event ID 11

[mramsey1]

Determined as known issue in LSI 20320IE (HP SC11Xe) HBA controller - find the SCSI Timeout parameter in the card BIOS and change from 10 seconds to 30 seconds.

ASUS P5BV-C, LSI 20320IE, HP EH841A D22D LTO3 Ultrium 920.

Results in very low performance - 5 MB/m negotiated data rate.  Observe RaidPortx error in Windows System log in Event Viewer: ID 11.

[CraigV]

Hi,

Upgrade the drivers for your SCSI card, and then try again. Also make sure that RSM service is not started, as this causes issues with BE managing the hardware.

[mramsey1]

No offense CraigV but you are presenting solutions for different problems.  The timeout parameter must be loosened in the card BIOS else it will not matter what driver version - RMS should always be disabled AFAI have read.

[CraigV]

...no offence bud, but updating drivers is normally a standard practice when troubleshooting slow performance.

[CraigV]

http://www.symantec.com/business/support/index?page=content&id=TECH49521

read up here...

Also, Error 11 is a hardware error...get hold of HP Library & Tape Tools and run the wizards to check whether or not you have an issue...