I am using Backup Exec Small Business Server Suite Ver 13 Rev 2896 running on a Windows Small Business Server 2008 to backup a ReadyNAS NVX with RALUS agent to an HP Storage Works Ultruim 1760SAS tape drive.
The whole system has been running perfectly for a couple years until I restored a file from tape and redirected it to the server hard drive rather than over-write the original file on the ReadyNAS box. After that, the first daily backup failed to backup the ReadyNAS with error E000FF11 "A comms failure has occured with a Linux or Unix resource". All subsequent daily backups failed to backup the ReadyNAS with error E0000F04 "Media server could not connect to remote computer".
Looking at the properties of the backup job and testing the credentials shows "Access denied" against the logon credentials for the ReadyNAS. I then looked at the ReadyNAS Frontview page - Add-ons, Installed. This shows a box where the RALUS agent is installed (see below).
The normally green button on the top right was greyed out. In Backup Exec Host box I typed the IP address of the server running Backup Exec and clicked Save. The button became green again. Going back to Backup EXEC and testing the job credentails again shows "Successful" now and the backup runs OK but every day after the backup runs the button is grey again and the credentials have "Access denied" and I have to enter and save the IP address again to get the next backup to run.
Does anyone know what causes this and how to get rid of it?
Accepted Solutions
