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Remote Agent Problem

AlphaMan
Level 2
I moved my Backup Exec 9.1 instalation to a new server (both are Windows 2003 R2).  I installed the remote agent on the server which previously held Backup Exec.  I disabled all the old backup exec services on old server (put left the remote agent running of course)

When I select any of the files on the remote server, the back starts, goes to pre-processing and then I get the error message:

a00084f9 a communications failure hs occured between the backup exec job engine and the remote agent

I have gone through the following articles without sucess:

http://seer.entsupport.symantec.com/docs/262857.htm
http://seer.support.veritas.com/docs/266181.htm
http://seer.entsupport.symantec.com/docs/256120.htm
http://seer.entsupport.symantec.com/docs/263503.htm

Any suggestions?



1 REPLY 1

Ken_Putnam
Level 6
I would suggest un-installing BackupExec on the old media server, not just disabling services.  Then install the remote agent, and you should be good to go