Remote Agent with AOFO finishes with error 0xE000851C

[Nicolas_Fahr]

Hi,

I am running RANT32 with AOFO installed on a remote Windows Storage Server.
My configuration for AOFO is to let Backup Exec decide which open file technologie to use and to Process logical volumes for backup one at a time.
I also ran the wizard and set different option for the cache device, either automatically or on a fixed device.
My problem is, when backing up files from the C: system partition, these files get properly backed up with VSP (no errors). But when I back up some files from drive S: (on the same server) then I get the 0xE000851C error. I have enough free space on all drives, but it seems that BE could not create the cache files for my backup job on S: (> 2 TB free space on S:)
Any ideas?

Message was edited by:
Nicolas Fahr

Please have also a look at the log output:

beremote: 12/14/06 15:05:36 CacheFile Broker - Checking if user-specified volume is a valid cache file target: \\?\Volume{957a39f3-f163-4133-ab7a-d44842753d17}\ Target Path: T:\temp Num vols: 1
beremote: 12/14/06 15:05:36 CacheFile Broker - Valid cache file target: T:\temp
beremote: 12/14/06 15:05:36 CacheFile Broker:
beremote: 12/14/06 15:05:36 Num vols to snap: 1
beremote: 12/14/06 15:05:36 Num Preferred vols: 1
beremote: 12/14/06 15:05:36 Num Target vol: 1
beremote: 12/14/06 15:05:36 Default Target Path: Backup Exec AOFO Store
beremote: 12/14/06 15:05:36 User-defined target paths:
beremote: 12/14/06 15:05:36 T:\temp
beremote: 12/14/06 15:05:36 Volumes to snap:
beremote: 12/14/06 15:05:36 \\?\Volume{b388d46c-42b6-4dc5-b266-a894d1de9b92}\
beremote: 12/14/06 15:05:36 Target volumes available for cache file:
beremote: 12/14/06 15:05:36 \\?\Volume{957a39f3-f163-4133-ab7a-d44842753d17}\
beremote: 12/14/06 15:05:36 Preferred volumes for cache file:
beremote: 12/14/06 15:05:36 \\?\Volume{957a39f3-f163-4133-ab7a-d44842753d17}\
beremote: 12/14/06 15:05:36 CacheFile Broker. Cache file is located on volume other than source volume.
beremote: 12/14/06 15:05:36 CacheFile Broker - Size Parameters:
beremote: 12/14/06 15:05:36 sourceVol : \\?\Volume{b388d46c-42b6-4dc5-b266-a894d1de9b92}\
beremote: 12/14/06 15:05:36 cacheVol : \\?\Volume{957a39f3-f163-4133-ab7a-d44842753d17}\
beremote: 12/14/06 15:05:36 free space : 2568722
beremote: 12/14/06 15:05:36 used space : 265979
beremote: 12/14/06 15:05:36 min (percent): 0
beremote: 12/14/06 15:05:36 max (percent): 30
beremote: 12/14/06 15:05:36 min (MB) : 0
beremote: 12/14/06 15:05:36 max (MB) : 770616
beremote: 12/14/06 15:05:36 CacheFile Broker - Cache File Name is (\\?\Volume{957a39f3-f163-4133-ab7a-d44842753d17}\temp\_BEVspCacheFile_2.VSP)
beremote: 12/14/06 15:05:36 VspSnapshotvolume::PrepareToSnapVolumeSet() - cache files are
beremote: 12/14/06 15:05:36 \\?\Volume{957a39f3-f163-4133-ab7a-d44842753d17}\temp\_BEVspCacheFile_2.VSP
beremote: 12/14/06 15:05:36 Dumping snap params:
beremote: 12/14/06 15:05:36 SourceVolumeObject = 0000027C
beremote: 12/14/06 15:05:36 SnapshotVolumeName = Volume{05177106-f71b-4d5a-867b-4e4c7ce3220f}
beremote: 12/14/06 15:05:36 CacheFileName = \\?\Volume{957a39f3-f163-4133-ab7a-d44842753d17}\temp\_BEVspCacheFile_2.VSP
beremote: 12/14/06 15:05:36 InitialCacheFileSize = 0
beremote: 12/14/06 15:05:36 MaximumCacheFileSize = 770616
beremote: 12/14/06 15:05:36 Reserved = 0
beremote: 12/14/06 15:05:36 List of SourceVolumeNames, SourceRawVolumeNames, SnapVolumeNames, CacheFileNames:
beremote: 12/14/06 15:05:36
beremote: 12/14/06 15:05:36 calling vsp::Prepare for all volumes
beremote: 12/14/06 15:05:36 VspSnapshotVolume::PrepareToSnapVolumeSet() - error during Prepare.
beremote: 12/14/06 15:05:36 VSP SnapshotError (1). Reason: Unzul?ssige Funktion.
beremote: 12/14/06 15:05:36 Error SnapshotBackupEngine::snap_file_systems failed.
beremote: 12/14/06 15:05:36 ndmpdSnapshotPrepare2: Snapshot error. ErrorCode: 0xe000851c ErrorLevel: 2 Error Src: 2
beremote: 12/14/06 15:05:36 ndmpdSnapshotPrepare2: sending reply...
beremote: 12/14/06 15:05:36 Detach from \\SRVSTOR\S:
beremote: 12/14/06 15:05:36 ndmpdSnapshotPrepare2: cleanup: all doneMessage was edited by:
Nicolas Fahr

Above is teh log from S: with the error.
See below the log from drive C: which goes well:

beremote: 12/14/06 15:17:43 List of SourceVolumeNames, SourceRawVolumeNames, SnapVolumeNames, CacheFileNames:
beremote: 12/14/06 15:17:43
beremote: 12/14/06 15:17:43 calling vsp::Prepare for all volumes
beremote: 12/14/06 15:17:43 Entering VspSnapshotVolume::RegisterWithOrphanage(). NumVolumesInSnapSet_ = 1
beremote: 12/14/06 15:17:43 VspSnapshotVolume::RegisterWithOrphanage -> \\?\Volume{139eb29c-0fd2-4cf3-a37b-c62bec1f8d66},\\?\Volume{957a39f3-f163-4133-ab7a-d44842753d17}\temp\_BEVspCacheFile_3.VSP
beremote: 12/14/06 15:17:43 Out of VspSnapshotVolume::RegisterWithOrphanage().
beremote: 12/14/06 15:17:43 VspSNapshotVolume::SnapVolumeSet() - calling create with wait (seconds) = 10 timeout (seconds) = 2000
beremote: 12/14/06 15:18:45 VspSnapshotVolume::SnapVolumeSet() successfully snapped:
beremote: 12/14/06 15:18:45 Src vol-> C: Snapped Vol-> Volume{139eb29c-0fd2-4cf3-a37b-c62bec1f8d66}
beremote: 12/14/06 15:18:45 Out of VspSnapshotVolume::SnapVolumeSet() with status: 1
beremote: 12/14/06 15:18:45 SnapshotBackupEngine::snap_file_systems. End. Status: 1
beremote: 12/14/06 15:18:45 ndmpdSnapshotPrepare2: sending reply...
beremote: 12/14/06 15:18:45 Detach from \\SRVSTOR\C:
beremote: 12/14/06 15:18:45 ndmpdSnapshotPrepare2: cleanup: all done

[shweta_rege]

Hello,



Kindly refer the following Document:

Snapshot provider error (0xE000851C): Cache files required for the Volume Snapshot Provider (VSP) snapshot could not be created. Check that there is at least 50 MB of free disk space, and review the settings for the snapshot that are reported in the job log. Check the Windows Event Viewer for details


http://support.veritas.com/docs/274096




Thank You.

Shweta