Restore Single Mail from Exchange 2007

[lnino1982]

Hey guys,

I am trying to restore a single mail from a mailbox, but following error message has been displayed:

Unable to attach to a resource. Make sure that all selected resources exist and are online, and then try again.

The interesting thing is that the backup jobs runs without a problem and without any error message.

Evironment:

Backup Server: Server 2008 R2 with Backup Exec 2012

Exchange Server: Server 2008 R2 with Exchange 2007

History:

I have read my KB and TN arcticles, but wasn't able to find a solution.

What I have tried so far:

1) Changed to IPv4 on Backup Server and Exchange Server. Both server respond now on locahost with 127.0.0.1 instead of ::1

2) Extra logon credentials for the exchange job with sufficient rights. (Hopefully I set all sufficient rights)

3) Disabled AOFO for the Exchange Job.

4) GRT is enabled for this job.

Any ideas how I can get rid of this error?

[pkh]

Have you installed the Exchange 2007 Management Tool on the media server?

[lnino1982]

I think they are installed. I am not quite sure, because I use the german version.

I made a screenshot...

[ZeRoC00L]

Make sure the Backup Exec service account is NOT hidden in the addresslist !

[CraigV · Accepted solution]

You have the admin console installed so this should be it. The TN below summaries what is required to restore Exchange 2007...

http://www.symantec.com/business/support/index?page=content&id=TECH51740

Thanks!

[lnino1982]

Hi CraigV,

thank you for the TN Link.

I made everything which has been described in it and now it works.

I really appreciate your support.

greetings Nino

[CraigV]

Glad to have helped Nino!