Hello,
Please check whether the device is "tested" by backup Exec with the help of the list below:
If yes then please install latest veritas drivers.
Backup Exec 10.0 for Windows Servers robotic library Hardware Compatibility List (HCL)
http://support.veritas.com/docs/274348
Backup Exec 10.0 for Windows Servers Standalone Drives Hardware Compatibility List (HCL)
http://support.veritas.com/docs/274347
Latest veritas drivers:
Document ID: 273887
VERITAS Backup Exec (tm) 10.0 - Device Driver Installer (20050115) - Includes Tape Driver Release (20041231) and Robotic Library Release (45) (Intel Only)
http://support.veritas.com/docs/273887
If the device is not tested in the hardware compatibility list then please install the latest OEM drivers.
What is the capacity of the tape?
Does the tape backup the data or just ejects without backing up data?
Additional Information :
For information on the recent VERITAS Backup Exec security vulnerabilities, including links to the downloads for the necessary hotfixes, please refer to the following document:
Patch summary for Security Advisories VX05-001, VX05-002, VX05-003, VX05-005, VX05-006, VX05-007
http://seer.support.veritas.com/docs/277429.htm
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Thanks.Message was edited by:
Sharvari Deshmukh