Did you know that in addition to the Backup Exec Core Product Landing Page, Support also have landing pages (about 28 of them) for each agent/option? The Common Topics on these pages are among the number one used solutions and/or main issues for you to be aware of. Hence, please make sure to search these specific pages as you might find a solution even before you post a question on Connect or file a case with Symantec support. Good Luck!
