Symantec Backup Exec 2010 R2 upgrade

[JackyWu]

Hi All 

    I am using Symantec Backup Exec 2010 R2 upgrade. Now ,i want to upgrade to R3.But i cannot find any update when i used live update.What can i do？

thanks

[pkh · Accepted solution]

R3 is not available through LiveUpdate.  You need to download BE 2010 R3 from either the fileconnect site or

http://trialware.norton.com/files/fc/Backup_Exec_2010_13.0.5204_MultiPlatforms_Multilingual_DVD.iso

After your upgrade, do not forget to run LiveUpdate a couple of time to update it to SP4 and the latest hotfixes.

After you have upgraded to R3 SP4, push out the remote agent again.

[JackyWu]

  thanks a lot.

  but i saw some case,user just only use Live Update to upgrade to R3.Why?

[pkh]

Where did you see this?  Give some examples

R3 is never available through LU.

[JackyWu]

A few days ago,i want to testing some function,so i installed it in VM.When i used Live Update to upgrade,i saw "Symantec Backup Exec 2010 R3" and "SP4"(i forgot sp3 or sp4),but in entity machine,only find some hotfix,cannot find R3.The same installation package.

[pkh]

That is just a notification that R3 is available.  It is not the update itself.

[JackyWu]

OK.Thanks a lot.by the way,if i upgrade to R3,Can i use the R2 licensed?And need to uninstall R2?

[pkh]

Yes. Your existing licence is still valid.

No.  You can do an in-place update.