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The Backup Exec Server service hung on starting.

Not applicable
All of a sudden this is what is happening. Event ID reports

The Backup Exec Server service hung on starting.


Then of course the Job engine doesn't start as a result. I've tried everything I have read on the web. Re-install. Moving catalogs to a temp location. You name it I've done it. However. Posting something here hasn't been done. I've got faith in this forum. I'll post the result of the SGMon in another post. HELP!!


BTW, this is Backup exec 10.d all updates running on Windows Server 2003 SP2

1 REPLY 1

Not applicable
Here are the results of running SGMon when starting the Backup Exec Server
 
beserver: [4388] 09/18/07 15:19:15 -1 Starting beserver system service application
beserver: [5424] 09/18/07 15:19:15 -1 Entered RpcXfaceServiceMain.
beserver: [5424] 09/18/07 15:19:15 -1 Sending start status to scm. (hint 300000)..
beserver: [5424] 09/18/07 15:19:15 -1 Initializing ACE...
beserver: [5424] 09/18/07 15:19:15 -1 Cblmanger, shutdown Immenient: started.
beserver: [5424] 09/18/07 15:19:15 -1 Cblmanger, shutdown Immenient: complete.
beserver: [5424] 09/18/07 15:19:15 -1 Cblmanger, check shutdown Ready: started.
beserver: [5424] 09/18/07 15:19:15 -1 Cblmanger, check shutdown ready: complete.
beserver: [5424] 09/18/07 15:19:16 -1 Initializing work queue...
beserver: [5424] 09/18/07 15:19:16 -1 Initializing Persistent Store (ORACLE, BEDB, Backup Exec Server, 30 seconds)...
beserver: [5424] 09/18/07 15:19:16 -1 Attemp to GetMyPartition ComputerName=ORACLE PartitionID=0 PartitionGUID=3a631ce2-62d5-49c0-acc8-5640a30ccd70
beserver: [5424] 09/18/07 15:19:16 -1 InitializePartition() Data partition ID from registry=0
beserver: [5424] 09/18/07 15:19:16 -1 GetMyPartition() Data partition to use for 'ORACLE' is 0
beserver: [5424] 09/18/07 15:19:16 -1 InitializePartition() returning 0x0
beserver: [5424] 09/18/07 15:19:16 -1 Successfully GetMyPartition ComputerName=ORACLE PartitionID=0 PartitionGUID=3a631ce2-62d5-49c0-acc8-5640a30ccd70
beserver: [5424] 09/18/07 15:19:16 -1 InitializePartition() ok, partitionID=0, oldComputerName=
beserver: [5424] 09/18/07 15:19:16 -1 Creating Business Objects...
beserver: [5424] 09/18/07 15:19:16 00 VSN BO Initialization succeeded.
beserver: [5424] 09/18/07 15:19:16 -1 FillServerInfo: cw.Open() failed.
beserver: [5424] 09/18/07 15:19:16 -1 ServerName:ORACLE, ActiveNodeName:,
InstanceName:, DatabaseName:BEDB.
beserver: [5424] 09/18/07 15:19:16 01 Server Configuration: BEServer schema version checks OK.
beserver: [5424] 09/18/07 15:19:16 01 Server Configuration: Initialization Complete.
beserver: [5424] 09/18/07 15:19:16 02 Ownership: Initialization Complete.
beserver: [5424] 09/18/07 15:19:16 03 JobManBO: starting initialization...
beserver: [5424] 09/18/07 15:19:16 03 JobManBO: initialization complete...
beserver: [5424] 09/18/07 15:19:16 04 CAuditLogBO: Initialization completed.
beserver: [5424] 09/18/07 15:19:16 05 LoginAccount: Initialization Complete. BO=5.
beserver: [5424] 09/18/07 15:19:16 06 Resource: Initialization Complete.
beserver: [5424] 09/18/07 15:19:16 07 ServersBO: Initialization Complete.
beserver: [5424] 09/18/07 15:19:16 08 CMediaServerPoolBO: Initialization completed.
beserver: [5424] 09/18/07 15:19:16 09 ScriptMgrBO: Initialization Complete. BO=9.
beserver: [5424] 09/18/07 15:19:16 10 MessageQueue: Initialization Started.
beserver: [5424] 09/18/07 15:19:16 10 (5424) ( 15:19:16.515000) CManager started Logging
beserver: [5424] 09/18/07 15:19:16 10 (5424) (Tue Sep 18 2007 15:19:16.515000)  The file header is incorrect!!! -  msgq0000000000.dat
beserver: [2628] 09/18/07 15:19:16 10 (2628) ( 15:19:16.515000) MSGQ EventManager started.
beserver: [5404] 09/18/07 15:19:16 10 (5404) ( 15:19:16.515000) CWorker started.
beserver: [5456] 09/18/07 15:19:16 10 (5456) ( 15:19:16.515000) CWorker started.
beserver: [5424] 09/18/07 15:19:16 10 Sorted: 0: msgq0000000000.dat
beserver: [5424] 09/18/07 15:19:16 10 (5424) (Tue Sep 18 2007 15:19:16.547000) (e:\caicosmp2\5629r\server\msgq\PersistentMemoryManager.h) (403) The persisted files have been deleted !!! cause - corruption 
beserver: [5424] 09/18/07 15:19:16 10 (5424) ( 15:19:16.578000) MSGQ Data using Persisted File.
beserver: [5424] 09/18/07 15:19:16 10 MessageQueue: Initialization Complete.
beserver: [5424] 09/18/07 15:19:16 11 Djm: pMMSFeature is NOT installed, setting mmsUsable FALSE.
beserver: [5424] 09/18/07 15:19:16 11 Djm: pCASOFeature is null, casoUsable set to FALSE.
beserver: [5424] 09/18/07 15:19:16 11 Djm: mmsUsable is FALSE, so setting DjmEnabled to FALSE.
beserver: [5424] 09/18/07 15:19:16 11 DjmBO=11. : Initialization Complete.
CASO:0, APPO:0, DjmEnabled:0, Mgr:0, Clt:0, CasoServer:. nRetval=0x0.
beserver: [5424] 09/18/07 15:19:16 12 AdammAdminBO: Initialization Complete.
beserver: [5424] 09/18/07 15:19:16 12 AdammAdminBO::Execute() - ADAMM_ADMIN_QUERY_ENTITY_BY_NAME.
beserver: [5424] 09/18/07 15:19:16 12 AdammAdminBO::Execute() - hr = 0x0
beserver: [5424] 09/18/07 15:19:16 12 AdammAdminBO::Get() - Parent = NULL , Entity = DEVICE
beserver: [5424] 09/18/07 15:19:16 12 AdammAdminBO::Get() - hr = 0x0
beserver: [5424] 09/18/07 15:19:16 12 AdammAdminBO::Get() - Parent = NULL , Entity = MEDIA_SET
beserver: [5424] 09/18/07 15:19:16 12 AdammAdminBO::Get() - hr = 0x0
beserver: [5424] 09/18/07 15:19:16 13 AdammUtilBO: Initialization Complete.
beserver: [5424] 09/18/07 15:19:16 14 Reports: Using default language = ENU
beserver: [5424] 09/18/07 15:19:16 14 Reports: Initialize for language = 1
beserver: [5424] 09/18/07 15:19:16 14 Reports: Setting remote server locations.
beserver: [5424] 09/18/07 15:19:17 14 Reports: Loading any new reports.
beserver: [5424] 09/18/07 15:19:17 14 Reports: Report Engine started.
beserver: [5424] 09/18/07 15:19:17 14 Reports: Initialization Complete.
beserver: [5424] 09/18/07 15:19:17 15 Job Completion BO: Initialization Complete.
beserver: [5424] 09/18/07 15:19:17 16 Job History: Initialization Complete.
beserver: [5424] 09/18/07 15:19:17 17 JobManager: starting initialization...
beserver: [5424] 09/18/07 15:19:17 17 JobManager: Initializing CAdammData...
beserver: [5424] 09/18/07 15:19:17 12 AdammAdminBO::Execute() - ADAMM_ADMIN_QUERY_ENTITY_BY_NAME.
beserver: [5424] 09/18/07 15:19:17 12 AdammAdminBO::Execute() - hr = 0x0
beserver: [4732] 09/18/07 15:19:17 12 AdammAdminBO::Query() - Parent = NULL , Entity = PVL
beserver: [4732] 09/18/07 15:19:17 12 AdammAdminBO::Query() - hr = 0x0
beserver: [4732] 09/18/07 15:19:17 12 AdammAdminBO::Query() - Parent = NULL , Entity = MEDIA_TYPE
beserver: [4732] 09/18/07 15:19:17 12 AdammAdminBO::Query() - hr = 0x0
beserver: [4732] 09/18/07 15:19:17 12 AdammAdminBO::Query() - Parent = NULL , Entity = MACHINE
beserver: [4732] 09/18/07 15:19:17 12 AdammAdminBO::Query() - hr = 0x0
beserver: [4732] 09/18/07 15:19:17 12 AdammAdminBO::Query() - Parent = NULL , Entity = DEVICE
beserver: [4732] 09/18/07 15:19:17 12 AdammAdminBO::Query() - hr = 0x0
beserver: [4732] 09/18/07 15:19:17 12 AdammAdminBO::Query() - Parent = NULL , Entity = DEVICE_POOL_DEVICE
beserver: [4732] 09/18/07 15:19:17 12 AdammAdminBO::Query() - hr = 0x0
beserver: [4732] 09/18/07 15:19:17 12 AdammAdminBO::Query() - Parent = NULL , Entity = PARTITION
beserver: [4732] 09/18/07 15:19:17 12 AdammAdminBO::Query() - hr = 0x0
beserver: [4732] 09/18/07 15:19:17 12 AdammAdminBO::Query() - Parent = NULL , Entity = SLOT
beserver: [4732] 09/18/07 15:19:17 12 AdammAdminBO::Query() - hr = 0x0
beserver: [4732] 09/18/07 15:19:17 12 AdammAdminBO::Query() - Parent = MACHINE , Entity = BACKUP_TO_DISK
beserver: [4732] 09/18/07 15:19:17 12 AdammAdminBO::Query() - hr = 0x0
beserver: [4732] 09/18/07 15:19:17 12 AdammAdminBO::Query() - Parent = NULL , Entity = DEVICE_POOL
beserver: [4732] 09/18/07 15:19:17 12 AdammAdminBO::Query() - hr = 0x0
beserver: [4732] 09/18/07 15:19:17 12 AdammAdminBO::Query() - Parent = MACHINE , Entity = DRIVE
beserver: [4732] 09/18/07 15:19:17 12 AdammAdminBO::Query() - hr = 0x0
beserver: [4732] 09/18/07 15:19:17 12 AdammAdminBO::Query() - Parent = MACHINE , Entity = CHANGER
beserver: [4732] 09/18/07 15:19:17 12 AdammAdminBO::Query() - hr = 0x0
beserver: [4732] 09/18/07 15:19:17 12 AdammAdminBO::Query() - Parent = NULL , Entity = MEDIA_SET
beserver: [4732] 09/18/07 15:19:17 12 AdammAdminBO::Query() - hr = 0x0
beserver: [4732] 09/18/07 15:19:17 12 AdammAdminBO::Query() - Parent = NULL , Entity = VAULT
beserver: [4732] 09/18/07 15:19:17 12 AdammAdminBO::Query() - hr = 0x0
beserver: [4732] 09/18/07 15:19:17 12 AdammAdminBO::Query() - Parent = NULL , Entity = VAULT_MEDIA_RULE
beserver: [4732] 09/18/07 15:19:17 12 AdammAdminBO::Query() - hr = 0x0
beserver: [4732] 09/18/07 15:19:17 12 AdammAdminBO::Query() - Parent = NULL , Entity = MEDIA_SET_VAULT_MEDIA_RULE
beserver: [4732] 09/18/07 15:19:17 12 AdammAdminBO::Query() - hr = 0x0
beserver: [5424] 09/18/07 15:19:17 17 CJobManager::Deinitialize( :( killing dispatcher...
beserver: [5424] 09/18/07 15:19:17 17 CJobManager::Deinitialize( :( flushing cache...
beserver: [5424] 09/18/07 15:19:17 17 CJobManager::Deinitialize( :( empty cache...
beserver: [5424] 09/18/07 15:19:17 17 CJobManager::Deinitialize( :( remove alert monitor...
beserver: [5424] 09/18/07 15:19:17 17 CJobManager::Deinitialize( :( complete!
beserver: [5424] 09/18/07 15:19:17 17 CJObManager::Initialize( ) - initializing cache...
beserver: [5424] 09/18/07 15:19:17 17 CJobManager::Initialize( ) - loading schedules...
beserver: [5424] 09/18/07 15:19:18 17 CJobManager::Initialize( ) - 29 schedules loaded
beserver: [5424] 09/18/07 15:19:18 17 Job Dispatcher: GetServerIsRunningOnCluster()==FALSE
beserver: [5424] 09/18/07 15:19:18 17 Job Dispatcher: UseClusterRestart=0
beserver: [5424] 09/18/07 15:19:18 17 CJobManager::LoadAllJobData( :( loading task definitions...
beserver: [5424] 09/18/07 15:19:18 17 CJobManager::LoadAllJobData( :( loading solutions...
beserver: [5424] 09/18/07 15:19:18 17 CJobManager::LoadAllJobData( :( loading work items...
beserver: [5424] 09/18/07 15:19:18 17 CJobManager::LoadAllJobData( :( loading policies...
beserver: [5424] 09/18/07 15:19:18 17 CJobManager::LoadAllJobData( :( making solution associations...
beserver: [5424] 09/18/07 15:19:18 17 CJobManager::LoadAllJobData( :( generating workitem linkages...
beserver: [5424] 09/18/07 15:19:18 17 CJobManager::LoadAllJobData( :( recovering tasks...
beserver: [5424] 09/18/07 15:19:18 17 Job Dispatcher: RecoverActiveTask() job name= BubblesDifferential, JobState=16
beserver: [5424] 09/18/07 15:19:18 17 Job Dispatcher: Not restarting job
beserver: [5424] 09/18/07 15:19:18 17 Job Dispatcher: Marking task for possible reschedule.