The specified Logon Account credentials do not have the necessary permissions to read Exchange

[masagenga]

Hi, My environment 4 hyper-v with BE 2012 backup manager in host hyper-v. I success with backup another hyper-v such as DC and AD but never succces backup with exchange 2010 with mailbox database only with following message error :

 The job failed with the following error: 

The specified Logon Account credentials do not have the necessary permissions to read Exchange data from Active Directory that are needed to complete the job. Review the credentials to ensure that it has the Exchange Organization Administrator role and local administrator rights.

Please guide me thanks

masagenga

[pkh]

See this document

http://www.symantec.com/docs/TECH184449

[ZeRoC00L]

Make sure the BE service account has an unique mailbox and Exchange Organization rights.