I have been running Backup Exec 9.1 on one of my backup servers for awhile now and was always able to successfully backup my Adaptec Snap Appliance 520. Now that I have upgraded to Backup Exec 12 it says "Remote Agent Not Detected on xxxxxx". I already have that server listed in my User Defined Selections but when I click on it it stalls for about a minute and then comes up with "An error was encountered while attempting to browse the contents of LFFNAS01. A network connection to the server could not be established."
I can however browse the contents by using the UNC path in Run on the backup server itself.
The OS version of the Snap Appliance is 4.2.054
What can I do to get this back up and going?