Unable to backup VM

[jump223]

Hi BE Master,

          There was the error and all server backup fail to run.

Both server running in VM, and the BE running in phsyical Machine.

It used to backup a year. After one year this problem occur.

This case already log to Symantec more then 3 months, this case still unsolve.

It cannot be finish backup ,although we created new plan without policy.

BE Master ,Please advise.

Error:0xe0009543

Error:0xe0000f02

[AmolB]

Check the below link, it may help. Solution is provided by 1 of the customer but its still in review status.

https://www-secure.symantec.com/connect/ideas/final-error-0xe0009543-cannot-get-configuration-detail...

[yusufusmani]

Hi,

There errors indicates towords connecitivity issue between Media server and V-Center server.

you may be having 2 nic's on the media server with different subnet.

you can try the following.

go to Tools => Options => and select Network and Security under Job Defaults and at the right side select the interface you use for backup.

Push the agent again on the V-Center Server. The connectivity issue should be resolve.

let us know your opservations here so that we can help you further.