Hi,
I have Backup Exe Veritas Version 10.0 rev 5484 running on a Windows 2003 Sp1..The update installed are :
Service pack 1, hotfixes 14, 23, 16, 7 and 8.
Some jobs terminate with the status failed. The error that I have is " Unable to initialize the snapshot because the Advanced Open File Option (AOFO) is not installed on the target computer". I installed the advanced open file option agent in the remote computer and restarted it but the problem persists. In order to test it I try to backup without the Advanced Open File Option but then I have the same error !. I setup the debug mode. Follow you will find the parts of logs that I find the word error associated to the word snapshot or open file option.
BENGINE
7268] 08/01/05 18:20:07 ndmpFreeMessage: message:0x100
08/01/05 18:20:07 BESC: Parsing OS version info -
08/01/05 18:20:07 ndmpcSnapshotPrepare: adding selection string for device_name: \\SWPADC01\Shadow?Copy?Components
08/01/05 18:20:07 ndmpcSnapshotPrepare2: selection string: "\\SWPADC01\Shadow?Copy?Components\System?State\*.*",s,v0,t0,l0,n0,f0
08/01/05 18:20:07 ndmpSendRequest: message:0xf32d
08/01/05 18:20:07 sent seq#: 8 msg: 0xf32d
08/01/05 18:20:07 ndmp_recv_msg
08/01/05 18:20:08 got expected reply msg: 0xf32d
08/01/05 18:20:08 ndmpcSnapshotPrepare2: Snap shot error. ErrorCode: -536836828 ErrorLevel: 2 Provider: 2
08/01/05 18:20:08 ndmpFreeMessage: message:0xf32d
08/01/05 18:20:08 TF_OpenTape()
08/01/05 18:20:08 TF_GetDriveContext ...
sessionGuid = {43553387-4493-4793-a93f-090940c70bea}
initAsync = 1
08/01/05 18:20:08 HARDWARE COMPRESSION ===> Compression is NOT configurable.
08/01/05 18:20:08 GET_DRV_INF: bsize = 1024
08/01/05 18:20:08 TF_GetDriveContext returning 0, context = 1C45CD8
08/01/05 18:20:08 Allocated 2 buffers, size 32768 bytes, total used: 65720
08/01/05 18:20:08 HARDWARE COMPRESSION ===> Compression is NOT configurable.
REMOTE
2956] 08/01/05 18:20:07 Creating DLEs:
08/01/05 18:20:07 \\SWPADC01\C:
08/01/05 18:20:07 \\SWPADC01\D:
08/01/05 18:20:07 SQL2_SurrogateCalling - the default SQL Service is not running on SWPADC01.
08/01/05 18:20:07 Device Shadow?Copy?Components Dle platform 2 major version 5 minor version 2 build 3790
08/01/05 18:20:07 AddESE_DLEs( )
08/01/05 18:20:07 first load attempt of esebcli2.dll failed: The specified module could not be found.
08/01/05 18:20:07 second load attempt failed from path = 'esebcli2.dll': The specified module could not be found.
08/01/05 18:20:07 third load attempt failed from path = '': The specified module could not be found.
08/01/05 18:20:07 Looking for esebcli2.dll in sysetm path
08/01/05 18:20:07 never found EseBcli2.dll
08/01/05 18:20:07 esebcli2.dll not loaded
08/01/05 18:20:07 No utility partitions found on any of the disks
08/01/05 18:20:07 Attach to \\SWPADC01
08/01/05 18:20:07 Detach from \\SWPADC01
08/01/05 18:20:07 dir = System?State
08/01/05 18:20:07 file = *.*
08/01/05 18:20:07 oper = Include
08/01/05 18:20:07 subs = True
08/01/05 18:20:07 wild = True
08/01/05 18:20:07 Attempting VSS Provider
08/01/05 18:20:07 Snapshot factory, using VSS as the snapshot provider.
08/01/05 18:20:07 OS Version: 5.2.3790 (Service Pack 1)
08/01/05 18:20:07 VssSnapshotVolume::Initialize() - Using backup type VSS_BT_FULL
08/01/05 18:20:07 VssSnapshotVolume::Initialize() - calling IVssBackupComponents::InitializeForBackup
08/01/05 18:20:07 VssSnapshotVolume::Initialize() - calling IVssBackupComponents::SetBackupState with backup type 1
08/01/05 18:20:07 VssSnapshotVolume::Initialize() - calling IVssBackupComponents::SetContext with context: 0
08/01/05 18:20:07 Error: Misc regkey not found under Engine???. Could not register providers
08/01/05 18:20:08 Snapshot Error (3758130468) initializing VSS snapshot provider.
08/01/05 18:20:08 VSS Provider not available
08/01/05 18:20:08 SnapshotBackupEngine::open_file_systems failed. No snap possible.
08/01/05 18:20:08 SnapshotBackupEngine::GetDependentVolumeList failed. No snap possible.
08/01/05 18:20:08 ndmpdSnapshotPrepare2: Snapshot error. ErrorCode: 0xe0008524 ErrorLevel: 2 Error Src: 2
08/01/05 18:20:08 ndmpdSnapshotPrepare2: sending reply...
08/01/05 18:20:08 ndmpSendReply: message:0xf32d
08/01/05 18:20:08 ndmpdSnapshotPrepare2: cleanup: all done
08/01/05 18:20:08 ndmpFreeMessage: message:0xf32d
08/01/05 18:20:08 ndmpProcessRequests
08/01/05 18:20:08 ndmp_recv_msg
08/01/05 18:20:08 ndmpdDataListen:
08/01/05 18:20:08 Media Server has initiated the connection for data transfer
08/01/05 18:20:08 Remote Agent is listening for the Data Connection at:
IP : 192.168.101.32
Port : 3420
08/01/05 18:20:08 ndmpSendReply: message:0x409
08/01/05 18:20:08 ndmpFreeMessage: message:0x409
08/01/05 18:20:08 dataAcceptConnection
08/01/05 18:20:08 dataAcceptConnection: Received connection from 192.168.101.25
08/01/05 18:20:08 dataAcceptConnection : Data Connection information : connection established between IP 192.168.101.32, port 3420 and IP 192.168.101.25, port 2089
08/01/05 18:20:08 ndmpProcessRequests
08/01/05 18:20:08 ndmp_recv_msg
08/01/05 18:20:08 ndmpdDataStartBackup:
08/01/05 18:20:08 startBackup: bu_type:dump
08/01/05 18:20:08 ndmpFreeMessage: message:0x401
08/01/05 18:20:08 AssertPrivilege( SE_SECURITY_NAME ) failed: Not all privileges referenced are assigned to the caller.
08/01/05 18:20:08 ENV: USERNAME=
08/01/05 18:20:08 ENV: NOPASSWORD=
08/01/05 18:20:08 ENV: USERNAME=INGEDESA\backup
08/01/05 18:20:08 ENV: PASSWORD=
08/01/05 18:20:08 ENV: INITIATOR_SID=0@D0000000DE0000_6`C1GdR1e83>T9OJ1\000
08/01/05 18:20:08 ENV: PRESCANDLE=0
08/01/05 18:20:08 ENV: OPER_TYPE=1
08/01/05 18:20:08 ENV: BLOCKSIZE=400
08/01/05 18:20:08 ENV: SSETRESERVED=400
08/01/05 18:20:08 ENV: BU_SQL_PRE_BKUP_DBCC_TYPE=0
08/01/05 18:20:08 ENV: BU_SQL_POST_BKUP_DBCC_TYPE=0
08/01/05 18:20:08 ENV: REST_SQL_POST_REST_DBCC_TYPE=0
08/01/05 18:20:08 ENV: LAST_SET=0
08/01/05 18:20:08 ENV: BU_REGISTRY=0
08/01/05 18:20:08 ENV: BU_INUSE=1
08/01/05 18:20:08 ENV: BU_MIGRATED=0
08/01/05 18:20:08 ENV: BU_EXPANDED=0
08/01/05 18:20:08 ENV: PROCESS_EMPTY=0
08/01/05 18:20:08 ENV: SWCOMPMODE=1
08/01/05 18:20:08 ENV: SWCOMPLEVEL=0
08/01/05 18:20:08 ENV: SWCOMPTHRESH=10
08/01/05 18:20:08 ENV: BACKUPTYPE=1
08/01/05 18:20:08 ENV: BU_SPS_METHOD=1
08/01/05 18:20:08 ENV: BU_SQL_METHOD=0
08/01/05 18:20:08 ENV: BU_SQL_NO_RECOVER=0
08/01/05 18:20:08 ENV: BU_SQL_STANDBY=0
Regards,
Hector