01-27-2012 10:15 AM
Hi All
Any advice please?
At the end of the day all I need is the 9.1 install media so I can uninstall it off an old server!
- I found the media kit, it has all the CDs except the install CD!
- I have the software license. I've tried logging in to file connect with the details on it, no luck. Suspect because it's so old?
- I've seen the old KB article that use to exist for downloading 9.1 but it is no longer :(
Help!
Thanks
MM
01-27-2012 01:45 PM
I'll upload the installer & will drop a pvt. message
EDIT*** - I have sent you a message with the link to download the 9.1 installer
01-28-2012 04:35 AM
Thanks VJware. Still having problems though. Can you help some more please?
Exactly what I have done:
- Downloaded the file you messaged me details over of
- Extracted it
- Gone to 'Add/Remove Programs' on the server
- Scrolled down to 'VERITAS Backup Exec for Windows Servers' and chosen 'Remove'
- (For the record, if I click on 'Click here for support information' the version shown is 9.1.4691)
- After a short while I am asked for the location of 'VERITAS Backup Exec for Windows Servers.msi'. I put the full path to where it is in the extracted zip (WINNT\INSTALL\BE\).
- It sits and thinks some more for a while but then comes up with 'The patch package could not be opened. Verify that the patch package exists and that you can access it, or contact the application vendor to verify that this a valid Windows Installer patch package.'
Thanks
MMV