Upgrading from BE2010 SP1

[Michael986]

We have Backup Exec 2010 SP1 Rev 2896 (64-bit).

I would like to upgrade this to the latest version available to us on the existing licence.

I believe the latest version is 2010 R3 - is that correct?

Can someone confirm whether upgrading to 2010 R2 and  / or R3 is covered by this licence.

And if so, what is the process? Do I need to upgrade to R2 and then R3, or can I just jump straight to R3?

Where can I download the files upgrade files from?

Many thanks for any assistance.

Mike

[AmolB · Accepted solution]

You can directly upgrade from R1 to R3 using the same license key.

Refer to the below forum thread

https://www-secure.symantec.com/connect/forums/r1-or-r2-or-r3-eligible-free-upgrade

 BE2010 R3 download link 

http://trialware.norton.com/files/fc/Backup_Exec_2010_13.0.5204_MultiPlatforms_Multilingual_DVD.iso

Before upgrading make a copy of DATA and CATALOGS folder. 

For any licensing queries you may contact Symantec Licensing team

http://www.symantec.com/support/assistance_care.jsp

[CraigV · Accepted solution]

...SP3 for BE 2010 R3 is out, so after upgrading to R3, run LiveUpdate to install this patch. Once done, run LiveUpdate again to install any subsequent patches.

Then push-install them to any remote servers you might have. You would probably need to restart the remote servers, so bear this in mind when planning the upgrade.

Thanks!