V-79-57344-33928 - Access is denied.

[Mikkel_Larsen_2]

Hi
I am running Veritas backupexec 10d
media server ver. 10,1 rev. 5629
and i am trying to backup mailboxes from an Exchange 2003, service pack 2 (6.5.7638.1)

I have setup a backup account (named backup), with ex-admin/domain admin/domain backup rights.
under job setup i have checked the credentials test says ok.

i further get this error:
Access denied to file Sarah Wong Top of Information StoreInboxCIFACMail Transaction Failed.
The item \\"servername"\Microsoft Exchange Mailboxes\Sarah Wong Top of Information StoreInboxCIFAC�〰〰〰〰㌷敡㔲扤㘲㉤㝦㠴摡㠰㠴㐴㜷攲㘶〰㜰〰扥づ㡡晦㝤づ㤱㜴捡愵昹ㄷ愷ち挴ぢ〰〰〰㈱㐳㥢〰〰扥づ㡡晦㝤づ㤱㜴捡愵昹ㄷ愷ち挴ぢ〰〰〰㐱㕦〴〰〰Mail Transaction Failed in use - skipped.

how do i resolve this ?

[Gauri_Ketkar]

Hi,

-- Create a new selection list and also try backingup only mailbox of Sarah Wong.


Update us on the same and revert for any further Query



Thank you
Gauri

[Mikkel_Larsen_2]

I have tried to make a new backup job,with a new selection list both for a single mailbox (sarah wong), and all mailboxes

that does not solve the problem

[Nicholas_DeLuca]

I am receiving the same error messages:

Access denied to file Gregory P. Canova Top of Information StoreSent ItemsFW: Your Password.
The item \\CRONOS\Microsoft Exchange Mailboxes\Gregory P. Canova Top of Information StoreSent ItemsŒ〰〰〰〰㕤㐳愹敥㈳摥㍦搴ㅢ㐳愹㈹㥤摥㤸㡡㜰〰㘸昷慡愴㌰戶㘳愴ち㡦㔴㐱慤ㅣㄹㅤ〰〰〰〰㔷㘵〰〰㡥昴㜵㘶㑦扥㤵㠴挸扦㜶㐷㡦戰昴㈰〰〰〰㜵㈵ㄱ〰〰FW: Your Password in use - skipped.
V-79-57344-33928 - Access is denied.

also,

V-79-57344-65033 - Directory not found. Cannot backup directory John Romeo Top of Information StoreInboxTechnical Support and its subdirectories.

What can be causing this?

[Boris_shargorod]

I have essentially the same problem. v-79-57344-33928. It started on Dec 2, 2006
Prior to that day backup worked fine , except of known NDMP message.


I am using Veritas Backup v10d, I am backing up Exchange 2003, service pack 2

The message I am getting is:
Access denied to file firstname lastname . Top of Information Store. Contacts (name of particular contact)
V-79-57344-33928 - Access is denied.

The access fails to the most users but not all users Contact folders. Also, for each user random Contacts are backed up but most do not.

I keep looking into this problem but would appreciate any help in resolving this.

[Dominic_Bolger]

Have any of you that are having problems done any Windows Updates that could e causing the problem??

A few suggestions

-- Make sure that the account you are using for backup has the correct admin rights for Exchange

-- make sure the items that you are having problems with are readable in outlook (not corrupt)

-- make sure that no special permissions have been added or removed to users mailbox folders.

-- Make sure that the user who's mailbox is being backed up is NOT in use.

Generally, I have found that the problem files are either in use at the time, or are corrupt items.

Hope this helps

Dominic

[Keith_Langmead]

Also check any AV software which might be running at the same time either on the client or the server doing a scheduled scan, as I remember seeing incidents of that causing issues like this in the past.