Hi,
Thank your for posting your query,
Final Error Description: "Access denied to file . Top of Information Store Inbox Undeliverable:
Returned mail: Data format error"
Causes of these errors have been traced to (but not necessarily limited to):
-Anti-virus software accessing the Information Store at the same time as the backup, i.e. using the same Messaging API as Backup Exec does.(It is then recommended to stop Anti-virus software services when backing up the mailboxes).
-Multiple levels of embedded mail messages (a message attached to a message attached to a message and so
on)(remove message)
-Automated system messages (undeliverable, over size limit etc.)(remove message).
-The message / attachment is really corrupt (can't open, view or execute)(remove message).
-Virus infected Information store (clean for virus).
-Very long subject lines (remove message).
-Very long attachment names (remove message).
-Very large attachments (might give out of resource like errors)
To work on it Please follow this technote..
Document ID: 266219
http://support.veritas.com/docs/266219
We hope this information helps, if you have any other questions please respond to the post and we will be more
than happy to assist you further.
RegardsMessage was edited by:
Nimai Sood