Virtual server backup (Server 2008 R2)

[Larriet]

Quick question.  I have Backup Exec 12 and am having problems installing remote agent to a Server 2008 R2 virtual server.  Will Backup Exec 12 work with a 2008 virtual server or do I need to upgrade?  If yes, which version do I need to go to?

Thanks

[ZeRoC00L]

Windows 2008R2 is not in the SCL of BE12.

See: http://www.symantec.com/business/support/index?page=content&id=TECH56442

You will have to update to at least 12.5 that supports the remote agent on 2008 R2.

[CraigV · Accepted solution]

...I'd recommend going all the way to Backup Exec 2010 R3 with Service pack 1. The reason for this is that BE 12.5 came out over 2 years ago, and doesn't back up any of the newer applications like Exchange 2010 or Sharepoint 2010 for example.

Rather than upgrading twice, do it once and get it over-and-done with. You'd need new licenses, so contact your supplier/Symantec licensing for those.

Once done, grab a copy of the Data and Catalogs folders before proceeding with the upgrade. You can read up on how to do that from the Symantec TNs below:

http://www.symantec.com/business/support/index?page=content&id=HOWTO22461  - About upgrading...

http://www.symantec.com/docs/TECH159557  - how to upgrade from BE 12.0

Thanks!

[Larriet]

Thanks.  That is what I thought the solution would be.  Just wanted it verified.